- SUNY Morrisville (Morrisville, NY)
- …AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical support for end-users, including troubleshooting hardware and ... expert knowledge in audio/visual (AV) systems and a strong ability to support end-users in troubleshooting and resolving technical issues. Hands-on experience… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on ... process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured ... (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network… more
- GovCIO (Albany, NY)
- … Specialist. This position will be fully remote. **Responsibilities** Provides technical support for computers and associated networks. Installs, troubleshoots, ... $75,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6595/journeyman-computer-user- support -specialist-%28tier-3- support %29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-Remote_ **ID**… more
- Ralliant (Fairport, NY)
- …team with a growth mindset! _Here's where you'll demonstrate your proficiencies:_ + Provide tier 1 quotations and technical documentation, escalating to ... necessary. + Triage inbound client requests via electronic and phone communication + Act as tier 1 phone support for inbound calls, escalating to tier 2… more
- UHS (Johnson City, NY)
- Position OverviewUnited Health Service (UHS) is seeking a Laboratory Technical Specialist. The Laboratory Technical Specialist has direct responsibilities for ... and Binghamton General Hospital. Oversees and coordinates the daily technical activities of his/her respective section, and when necessary,...work and life. A Culture of Connection - We support each other like family and create space for… more
- Meta (Albany, NY)
- …one year of experience in each of the following: 12. 1 . Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility features on ... to Job" online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1 . Serve as a...smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
- S&P Global (NY)
- …20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202. 1 - Middle Professional Tier I (EEO Job ... emerging technologies and trends in GenAI and cloud-native applications. + Provide technical expertise and mentorship to the product management team, fostering a… more
- Rubrik (Albany, NY)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Sales Engineer on our Civilian Federal team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more