- Intuit (Albany, NY)
- …to both internal teams and customers. You will work closely with Product, Engineering, and Tier 1 Support , helping define, diagnose, and escalate issues that ... performance. + Provide mentorship, guidance, and real-time coaching to Tier 1 agents to enhance customer experiences and technical accuracy. + Collaborate… more
- GovCIO (Albany, NY)
- …a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions...problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain… more
- Comcast (New York, NY)
- …as IQ for this position. **Job Description** The Manager drives service delivery at the Tier 1 support level. They will lead teams of highly motivated ... and can insert advertisements around the world. **Job Summary** FreeWheel Global Support is the service delivery leader in the Premium Video Advertising Management… more
- GMHC (New York, NY)
- Technical Support Analyst I WFH Flexible * New...Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + ... ticketing system, phone, email, or in person. + Provide first-level technical support for hardware, software, peripheral, and connectivity issues. + Maintain… more
- BAE Systems (Buffalo, NY)
- …As a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... a supportive and dynamic work environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage you to apply. +… more
- UHS (Johnson City, NY)
- Position OverviewUnited Health Service (UHS) is seeking a Laboratory Technical Specialist. The Laboratory Technical Specialist has direct responsibilities for ... and Binghamton General Hospital. Oversees and coordinates the daily technical activities of his/her respective section, and when necessary,...work and life. A Culture of Connection - We support each other like family and create space for… more
- Lumen (Albany, NY)
- …insights that can be used to improve marketing strategies and product offerings. + Technical Training and Support : Provide technical training and support ... Act as an SME to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical inquiries, and… more
- S&P Global (NY)
- …20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202. 1 - Middle Professional Tier I (EEO Job ... emerging technologies and trends in GenAI and cloud-native applications. + Provide technical expertise and mentorship to the product management team, fostering a… more
- Global Foundries (Malta, NY)
- …Management experience - 5+ yrs + Technical leadership position in automotive Tier 1 company + Automotive quality standards and practices + Automotive client ... GF interactions as well as the ability to translate technical requirements between internal and external teams. This is...map out resources required and secure cross functional team support + Establish overall scope, schedule w/ milestones, and… more
- Snap Inc. (New York, NY)
- …and Employee Relations. We're looking for a Senior Recruiter to join the Snap Technical Recruiting team. This role will spend a portion of their time helping to ... support our hardware and software engineering hiring. This is...cross-functional partners + Source, evaluate, network, and hire top tier talent + Protect and improve Snap Inc.'s candidate… more
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