- Ricoh Americas Corporation (Commack, NY)
- …independently with strong organizational skills. + Diagnose and resolve network/server issues escalated by Tier 1 Analysts and other ITS groups. + Mentor and ... metrics, customer feedback, and reporting. **Key Responsibilities** + Provide Tier 3 escalation support for client issues...support team members to enhance their technical … more
- CAI (Albany, NY)
- …units and coordinate with cross-functional teams + Provide tier 1 support for Division applications + Perform technical and application support ... **Job Summary** We are looking for a motivated Product Support Specialist ready to take us to the next...requests to correct resources + Escalate complex issues to Tier 2 Service Desk resources + Provision application access… more
- Alaant (Glens Falls, NY)
- …Capital Region. They are seeking an individual to lead and manage a team for their Tier 1 and Tier 2 helpdesk. Great benefits and work/life balance!** ... **Hours and Benefits for the IT Support Manager:** + On-site Monday-Friday + $65,000 - $85,000...the call center and ticket system, with minimal hands-on technical work. Focus on supervising, planning, meeting, training, and… more
- Paramount (New York, NY)
- …training and support , including Installation, configuration, first and second tier support . Identify and resolve project issues, including issue tracking ... are seeking a skilled Lead Application Developer in New York City to support the development, deployment, and maintenance of our News Election System Portfolio,… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- New York Times (New York, NY)
- …help people understand the world. Basic Qualifications: + 3+ years of experience in an IT technical support role + 1 + years of experience with end-user ... Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout...support using different technologies + 1 + years of experienced as a system administrator. +… more
- General Dynamics Information Technology (Rome, NY)
- … Technician** in **Rome, NY** , who holds active DOD Secret Clearance. + The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive ... relocations of ADCS equipment + Performs a range of technical tasks and provides site support . +...Security+CE) certification or higher + Must have AA/AS and 1 -3 years' experience; or equivalent + Must be onsite… more
- Rubrik (Albany, NY)
- …and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US… more
- The Walt Disney Company (New York, NY)
- …part of a tiered sustainment model where incidents are escalated from a shared operations team ( tier 1 ) to the Media Systems Engineer II's ( tier 2) and ... few reasons why we think you'd love working here: 1 . Building the future of Disney's media: Our Technologists...that shape industry norms, and solve complex and distinctive technical problems. Content Platforms & Operations is responsible for… more
- New York State Civil Service (Brooklyn, NY)
- …of Information Technology Services Chief Information Security Office, the incumbent will be a Tier 1 Analyst working in the New York Security Operations Center ... Grade 23 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $86681 to $109650 Annually...activities as needed.Duties include, but are not limited to:* Support Tier 0 analysts in the identification,… more