- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on ... process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1 ) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... for federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the ... Service Desk. The Tier 1 Technician is primarily responsible for...team at the Service Desk. This position will handle technical support requests directly from customers as… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to… more
- CACI International (Springfield, VA)
- …our growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission ... skills and a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:**...Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center (ATRC), ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more
- Lumen (Richmond, VA)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer… more
- HCA Healthcare (Richmond, VA)
- …Senior Technology Support Specialist.** **In this role you will:** + **Provide helpdesk support ( Tier 1 ) and resolve complex problems that have not been ... support of the Company's PCs, printers and related equipment.** **A Technical Support Specialist should be able to operate with a modest amount management… more