- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... of Homeland Security (DHS). As a member of the ITI2. 1 Team, you will support the men... 2 Technician T1 - Bachelors Degree in related technical field + Tier 2 Technician T2… more
- GovCIO (Richmond, VA)
- …a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift-2- tier -2- support /job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions...problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain… more
- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... with team mates to resolve issues. Escalates to next tier technical support as necessary....or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain… more
- Choisys Technology (VA)
- …* DC metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support ... email, chat, or ticketing system. + Troubleshoot and resolve Tier 1 incidents related to: + Windows...routine issues. + Escalate complex or unresolvable issues to Tier 2 or engineering support teams while… more
- CACI International (Springfield, VA)
- …our growing IT team. In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission ... skills and a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and… more
- Leidos (Norfolk, VA)
- …problems independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by ... work in our Norfolk, VA office. This team provides Tier I technical software, hardware and network...and guiding users through step-by-step solutions or may provide technical support issues for end-users of the… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE...up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- KeenLogic (Alexandria, VA)
- …to the Tier II team or the eBusiness team for more detailed level of support . Qualifications + Bachelor's degree and 1 year of experience. Required Skills + ... KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in...1 + years of experience with Hardware/Application Support (Diagnosis/Remediation, Access (password) Reset, Application Install) + … more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center (ATRC), ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more
- Nightwing (Falls Church, VA)
- …advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more