- Meta (Richmond, VA)
- …one year of experience in each of the following: 12. 1 . Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility features on ... to Job" online on this web page. **Required Skills:** Technical Specialist Responsibilities: 1 . Serve as a...smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
- S&P Global (VA)
- …20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202. 1 - Middle Professional Tier I (EEO Job ... emerging technologies and trends in GenAI and cloud-native applications. + Provide technical expertise and mentorship to the product management team, fostering a… more
- Mass Markets (VA)
- …(Not Required) + One ( 1 ) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS WANT ... as a trusted partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- EchoStar (Christiansburg, VA)
- …session.** This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless ... Create and manage ServiceNow tickets to escalate issues requiring Tier 3 Incident Management support + Leverage...equivalent experience; + 2-4 years of experience handling advanced technical support that includes identifying and resolving… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …perform root cause analysis, escalate technical issues appropriately, and deliver Tier 2/3 support + Strong written and verbal communication skills, ... systems + Support system configurations in compliance with DoD Security Technical Implementation Guides (STIGs) + Create and update automation scripts to enhance… more
- TekSynap (Springfield, VA)
- …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure,...least Ten (10) Plus years of experience in equivalent technical field + Experience: A minimum of Ten (10)… more
- GovCIO (Richmond, VA)
- …and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, ... at various times. Work independently with a minimum of guidance or direction **Middle Tier administration** + Able to support USPS implemented middle tier … more
- Rubrik (Richmond, VA)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... Engineer on our Federal System Integrators team to provide technical direction and business guidance to the regional sales...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- ManTech (Mclean, VA)
- …hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and basic ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more