- TEKsystems (Lynchburg, VA)
- …support of Windows 11 across the organization. Key Responsibilities: Provide Tier 1 and Tier 2 support for hardware, software, and network-related ... to join our IT team. This role will be responsible for providing technical support to end-users, maintaining desktop environments, and playing a key role in the… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- General Dynamics Information Technology (Arlington, VA)
- …clearance + **Required Experience:** + 5 years of directly related experience supporting help desk Tier 1 , Tier 2 and/or Tier 3 operations, preferably ... supporting a large-scale government customer. + Experience providing technical support for microcomputer hardware, networks, account administration, and office… more
- Meta (Ashburn, VA)
- …**Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1 . Incident Response: Drive work investigating complex technical and ... **Summary:** Meta is seeking a forward-thinking engineer with technical expertise in network deployment and operations, specifically...and policies 3. Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the goal… more
- Virtual Service Operations (Lorton, VA)
- …Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis and resolution of ... and solutions into existing infrastructure. + Provide mentorship and technical guidance to Tier 1 ...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- Meta (Ashburn, VA)
- …**Required Skills:** Network Engineer, Operations and Support Responsibilities: 1 . Incident Response: Drive work investigating complex technical and ... **Summary:** Meta is looking for a forward-thinking engineer with extensive technical expertise in telecommunications ILA deployment and operations, covering power… more
- Amentum (Springfield, VA)
- …investigation. + Demonstrate experience with the requirements for initiating, releasing, and completing TIER 1 investigations. Amentum is proud to be an Equal ... Amentum is seeking an **Senior Investigations Branch Support Specialist IV** to support the...and external customers, as needed. + Provide agency level technical expertise concerning the personnel security disciplines and standard… more
- Leidos (Herndon, VA)
- …In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...Working with engineering personnel to assist them with any technical issues encountered. + Leveraging strong communication skills amongst… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support… more
- Rubrik (Richmond, VA)
- …and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US… more