• Help Desk System Specialist 1

    M. C. Dean (Vienna, VA)
    … support mailbox from end users and stakeholders. + Triages incoming issues to support ticket creation and assignment per tier level. + Follows up with ... As part of a multidisciplinary team, you will provide support to mission customers by capturing and triaging incoming...to dependencies. + Reviews ticket notes and ensures assigned tier level resource is completing ticket updates on progress.… more
    M. C. Dean (08/27/25)
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  • Product Support Engineer

    CACI International (Ashburn, VA)
    … and procedural at the team and portfolio levels. **Responsibilities:** Provide advanced Tier 2 remote support and troubleshooting for end users experiencing ... using TEAMS and ServiceNow + Works independently to communicate technical information to users in a manner they understand...listening skills + CBP, DHS, Border Patrol Systems or Tier 2 Application Support experience - **… more
    CACI International (09/25/25)
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  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
    Chenega Corporation (09/01/25)
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  • Systems Administrator - NETTN Support

    Huntington Ingalls Industries (Virginia Beach, VA)
    …perform root cause analysis, escalate technical issues appropriately, and deliver Tier 2/3 support + Strong written and verbal communication skills, ... systems + Support system configurations in compliance with DoD Security Technical Implementation Guides (STIGs) + Create and update automation scripts to enhance… more
    Huntington Ingalls Industries (07/12/25)
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  • Computer Support Technician

    Leidos (Reston, VA)
    …experience in a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. Come break things (in a good way). ... and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier 4 … more
    Leidos (10/03/25)
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  • Customer Service Support Specialist…

    General Dynamics Information Technology (Vienna, VA)
    …devices and licenses have been identified for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop ... None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows, Technical Support **Experience:** 5 + years of related… more
    General Dynamics Information Technology (10/01/25)
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  • Incident Support Manager

    TekSynap (Springfield, VA)
    …the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring ... **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure,...least Ten (10) Plus years of experience in equivalent technical field + Experience: A minimum of Ten (10)… more
    TekSynap (07/26/25)
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  • Collab and App Specialist

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …and collaboration platforms + Serve as an escalation point for complex issues that Tier 1 support cannot resolve, requiring deeper knowledge of specific ... Science, or related discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, … more
    Systems Engineering Solutions Corporation (09/26/25)
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  • Systems Engineer

    Leidos (Chantilly, VA)
    …a 24 hour, 7 day (on-call rotation) a week environment providing in-depth Tier 1 through Tier 3 level support and problem resolution for technology ... project estimation, scheduling, and cost of cloud solutions, provide technical support ensuring the integrity of data...**Preferred Qualifications** + Demonstrated experience performing Tier 1 thru Tier 3 support ,… more
    Leidos (09/24/25)
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  • Senior Cloud Systems Administrator

    BAE Systems (Sterling, VA)
    …resources + Work effectively in a group environment + Maintain complex modern cloud architectures + Support Tier 3 and Tier 4 personnel as needed + Create ... customer community. Responsibilities: + Provide troubleshooting, maintenance, and user support at Tiers 1 & 2 for...Management (ELM), Riskonnect, Tableau, and digital modeling applications + Tier 1 and Tier 2… more
    BAE Systems (09/09/25)
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