• Frontline Account Manager

    CACI International (Chantilly, VA)
    …of service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling ... Frontline Account Manager will: Key Responsibilities: + Provide first-level technical support in a 24x7 world-class service...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. +… more
    CACI International (08/20/25)
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  • SOC Team Lead - FedRAMP

    Rubrik (Richmond, VA)
    …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... in a security incident response leadership role. + Strong technical expertise in security technologies such as SIEM (Sentinel,...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
    Rubrik (09/03/25)
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  • Network Engineer, Operations and Support…

    Meta (Ashburn, VA)
    …**Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1 . Incident Response: Drive work investigating complex technical and ... **Summary:** Meta is seeking a forward-thinking engineer with technical expertise in network deployment and operations, specifically...and policies 3. Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the goal… more
    Meta (09/12/25)
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  • Business Systems Analyst/Tester

    CACI International (Arlington, VA)
    …system errors, configuration challenges, and user access permissions that cannot be resolved by Tier 1 support . The analyst is responsible for managing the ... primary point of contact for handling escalated issues from Tier 1 related to Momentum Financials and...to communicate effectively with both technical and non- technical teams + Strong understanding of IT support… more
    CACI International (09/12/25)
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  • Project Manager, Security Operations Portfolio…

    Rubrik (Richmond, VA)
    …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... plan, schedule, and deliver on our dynamic portfolio of technical and cross-functional initiatives related to our government security...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
    Rubrik (09/27/25)
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  • Desktop Image Management - Azure VDI or Citrix DOD…

    Tesla Laboratories. Inc. (Vienna, VA)
    …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support… more
    Tesla Laboratories. Inc. (09/10/25)
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  • Systems Administrator

    General Dynamics Information Technology (Langley AFB, VA)
    …provide on-site and remote resolution support for trouble calls, and provide TIER 1 /2/3 support of Unix/Windows workstations and servers, including Web ... None **Job Family:** IT Infrastructure and Operations **Skills:** System Administration, Technical Support ,Troubleshooting **Experience:** 5 + years of related… more
    General Dynamics Information Technology (09/23/25)
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  • Salesforce Developer - FedRAMP

    Rubrik (Richmond, VA)
    …and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US… more
    Rubrik (08/07/25)
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  • Senior Investigations Branch Support…

    Amentum (Springfield, VA)
    …investigation. + Demonstrate experience with the requirements for initiating, releasing, and completing TIER 1 investigations. Amentum is proud to be an Equal ... Amentum is seeking an **Senior Investigations Branch Support Specialist IV** to support the...and external customers, as needed. + Provide agency level technical expertise concerning the personnel security disciplines and standard… more
    Amentum (07/18/25)
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  • Senior Enterprise IT Support Officer…

    Leidos (Herndon, VA)
    …In this role you will work in a dynamic environment to provide Tier 1 and 2 installer switch support . The client requires a customer service focused ... **Description** **Senior Enterprise IT Support Officer - Installer** **Are you looking for...Working with engineering personnel to assist them with any technical issues encountered. + Leveraging strong communication skills amongst… more
    Leidos (08/22/25)
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