- Nightwing (Sterling, VA)
- …and network equipment** across user workspaces and network/DEMARC rooms + Perform Tier 1 **system administration** for enterprise networks, connectivity, and ... deployments + Participate in **engineering review boards (ERB)** and technical discussions + Respond promptly to ** support ...and technical discussions + Respond promptly to ** support requests and incidents** , ensuring timely resolution +… more
- Nightwing (Sterling, VA)
- …and network equipment** across user workspaces and network/DEMARC rooms. + Perform Tier 1 **system administration** for enterprise networks, connectivity, and ... projects, and deployments. + Participate in **engineering review boards (ERB)** and technical discussions. + Respond promptly to ** support requests and… more
- Cayuse Holdings (Richmond, VA)
- …Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 ... protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. +… more
- Meta (Richmond, VA)
- …**Required Skills:** Network Engineer, Operations and Support Responsibilities: 1 . Incident Response: Drive work investigating complex technical and ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's...partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal… more
- Pacific Northwest National Laboratory (Richmond, VA)
- …solutions for the nation's biggest energy and environmental challenges. Our more than 1 ,700 staff support the Department of Energy (DOE), delivering on key ... within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are… more
- Leidos (Chantilly, VA)
- …briefings to review and approval boards + Demonstrated experience performing Tier 1 through Tier 4 support , including both systems troubleshooting and ... National Security Sector is seeking a fully cleared, highly technical Systems Engineer to support an enterprise...environment and provide in-depth Tier 2 through Tier 4 level support and problem resolution… more
- Virtual Service Operations (Lorton, VA)
- …Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support . + Lead the diagnosis and resolution of ... and solutions into existing infrastructure. + Provide mentorship and technical guidance to Tier 1 ...relationships so as to provide our customers with optimal support . Additionally, we take pride in taking care of… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Defense Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support , managing complex customer issues ... high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3 support… more
- Oracle (Richmond, VA)
- …or integrated circuit packaging; and embedded software/firmware design. It may encompass operational support at the Tier 3 level as well as product lifecycle ... our top priority of delivering optical capacity and engineering solutions to support Oracle's cloud infrastructure to provide metro optical transport solutions in … more
- MPR Associates (Alexandria, VA)
- …Analyst is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, ... hardware issues of MPR users. The individual will provide technical support for MPR computers, operating systems,...Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more