- Canon USA & Affiliates (NY)
- …the voice and heart of Canon products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep, you'll serve as a trusted ... use your technical skills, product knowledge, and commitment to customer care to deliver an exceptional support ...You Bring** - High school diploma or equivalent - 1- 2 years of directly related experience - Strong verbal… more
- Insight Global (New York, NY)
- …2nd level support . Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - onsite support… more
- SKC Communication Products LLC (NY)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with...be at a Project Engineer with a minimum of 2 years out in the field . Must be… more
- Robert Half Office Team (Rochester, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... We are looking for an experienced PIA P& C Support Specialist ( Tier II) to join our...school diploma or equivalent is required. * Minimum of 2 years of experience in customer service… more
- City of New York (New York, NY)
- …application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction ... hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP...related to information technology service management, process management, operations; 2 . A baccalaureate degree from an accredited college and… more
- SKC Communication Products LLC (NY)
- …Provide feedback to facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on a daily basis. General ... necessary for SKC to be successful. Provide any other support to ensure SKC operates up to standards on...feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability… more
- IAC (New York, NY)
- …Qualifications * 3-5 years of tier 2 - 3 IT support experience. * Excellent customer service and communication skills. * Experience providing white ... Overview IAC is seeking a proactive and customer -focused IT Support Analyst to provide high-quality technical support across various end-user roles. This… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... and work effectively with vendor resources and internal resources. Must have excellent customer service skills related to providing desktop support . Solid verbal… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document… more
- Trinity Health (Syracuse, NY)
- …computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve ... software. Provides technical support and guidance through Tier 2 support and works...productive in all situations. + Ability to resolve multiple customer issues simultaneously. + Must be comfortable operating in… more