- New York State Civil Service (Rochester, NY)
- …Information Technology Services, Office of Title Information Technology Specialist 2 (Information Security), ref #Roch18 Occupational Category IT Engineering, ... NY Zip Code 14604 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some...Chief Information Security Office, the incumbent will be a Tier 0 Analyst working in the New York Security… more
- LSI Solutions (Victor, NY)
- …pursue better patient outcomes with state-of-the-art devices. After all, our ultimate customer is the patient. POSITION TITLE: Inventory Control Associate I, II ... RANGE: $20.00/hr - $26.00/hr. SHIFT HOURS: Days 6am to 2 :30pm LOCATION: Onsite at LSI Solutions in Victor, NY...and moved safely to meet production requirements. The position tier will be determined by the individual's level of… more
- New York State Civil Service (Brooklyn, NY)
- …Information Technology Services, Office of Title Information Technology Specialist 2 Information Security - 9536 Occupational Category IT Engineering, Sciences ... NY Zip Code 11201 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some...Services\Chief Information Security Office\NYSOC, the incumbent will be a Tier 0 Analyst working in the New York Security… more
- CompuCom (Albany, NY)
- …customer , deal with senior level escalation, and adapt service to changes in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven people management ... Manager will manage performance of Level 1 & Level 2 services and support to clients while...staff. Manage the employee work schedule and provide backup support . + Maintain Customer Satisfaction by successfully… more
- Verint Systems, Inc. (Albany, NY)
- …or related field or equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application ... all standards for tracking and documenting issues throughout the lifecycle of a support case. + Meet or exceed customer satisfaction objectives. + Demonstrate… more
- DoorDash (New York, NY)
- …scalability. + Support Complex Technical Troubleshooting. Act as an escalation point for Tier 2 support cases involving APIs, JavaScript, JSON, and other ... + You're customer -obsessed, process-oriented, and excited to build a high-functioning support organization Notice to Applicants for Jobs Located in NYC or Remote… more
- WTW (New York, NY)
- …the Executive Support Team, you will play a crucial role in providing top- tier technical support to our executive team. Your expertise and leadership will ... updated on the latest technology trends, and deliver exceptional customer service will be key to your success in...: Minimum of 5 years of experience in technical support , with at least 2 years in… more
- New York Times (New York, NY)
- …York, NY. Shift Details: Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company ... journalism so good that it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support services for The New… more
- SUNY Morrisville (Morrisville, NY)
- …Brief Description of Duties: SUNY Morrisville is seeking a well skilled and customer -focused Audio/Visual Specialist & End-User Support Assistant to join our ... + Assist with upgrades, system design, and recommendations for improving AV setups. + End-User Support (Help Desk - our Tier 1 Support ): + Provide technical… more
- Arc Allegany-Steuben (Bath, NY)
- …within the first year of employment and 6 hours of continuing education each year after. + Complete Tier 1, Tier 2 , Tier 4 or Tier 5 training ... policy and procedures. + Promote the highest quality of support by implementing the Code of Ethics and Core...applicable. Contacts with Others + Develop and maintain positive customer relationships both internal and external. This includes family,… more