• Bilingual Tier 1 Service Desk…

    ASM Research, An Accenture Federal Services Company (Denver, CO)
    **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
    ASM Research, An Accenture Federal Services Company (08/28/25)
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  • Technical Help Desk Associate I-III

    Adams County Government (Brighton, CO)
    …reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate II ( Tier 2 ) is to provide mid-level hardware ... on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier ...printer configurations, break/fix instructions, ticket routing and escalation to Tier 2 , Tier 3, and… more
    Adams County Government (08/26/25)
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  • Network Operations Center Help Desk…

    L3Harris (Colorado Springs, CO)
    …operations manager. Typically requires a bachelor's degree in area of specialty and 2 -4 years of hands on work experience. Essential Functions: + Provide Network ... incidents and immediate recovery of the network + Provide Tier I/II engineering support to subscriber aircraft on live...Required Qualifications: + Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or… more
    L3Harris (08/27/25)
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  • Systems Administrator II

    DCCA (Aurora, CO)
    …client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and using IT systems * Provide Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide… more
    DCCA (08/22/25)
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  • DEWS Programs Analyst

    State of Colorado (Denver, CO)
    …Colorado Works and Adult Financial benefits. This position is also the primary contact for the Tier III Help Desk functions related to the Colorado Works and ... Please Note: * Hybrid Position with a minimum of 2 required in-office days @ 1575 Sherman St ....This position, in conjunction with subject matter experts, researches help desk tickets that cannot be resolved… more
    State of Colorado (08/13/25)
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  • System Administrator

    Parsons Corporation (Colorado Springs, CO)
    …Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution ... security challenges in the space domain? We need your help . Our team is looking for a **SysOps Engineer...data communication systems. The Network / System Administrator will help architect, design and analyze network models. Requires participation… more
    Parsons Corporation (08/15/25)
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  • Operations Technician III - Pub SEC

    Lumen (Denver, CO)
    …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, and MPLS networks, and… more
    Lumen (08/26/25)
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  • AIX Administrator

    ASM Research, An Accenture Federal Services Company (Denver, CO)
    …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
    ASM Research, An Accenture Federal Services Company (08/22/25)
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  • IT Support; Enterprise Engineer (Okta, Google…

    TEKsystems (Golden, CO)
    …software/process deployments, and new enterprise system implementations Job Responsibilities - Tier 1/ 2 area, account provisions, triaging, triaging hardware ... Atlassian, Jira Service Management, Confluence, Kandji (5+ years ideal) - 2 + years experience in sourcing, implementing Cisco Webex solutions (VoIP/Webex) into… more
    TEKsystems (08/14/25)
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  • Managed Services Engineer

    SHI (Denver, CO)
    …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...certifications within first year of SHI employment: Meraki ECMS 2 , ITIL Foundations v4 The base salary range for… more
    SHI (06/12/25)
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