- ASM Research, An Accenture Federal Services Company (Denver, CO)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will...school diploma or GED. + Customer Service experience - 2 or more years + Must be a US… more
- Adams County Government (Brighton, CO)
- …reduce downtime on end-user productivity. The primary responsibility of the Technical Help Desk Associate II ( Tier 2 ) is to provide mid-level hardware ... on end-user productivity. The primary responsibility of the Technical Help Desk Associate I ( Tier ...printer configurations, break/fix instructions, ticket routing and escalation to Tier 2 , Tier 3, and… more
- L3Harris (Colorado Springs, CO)
- …operations manager. Typically requires a bachelor's degree in area of specialty and 2 -4 years of hands on work experience. Essential Functions: + Provide Network ... incidents and immediate recovery of the network + Provide Tier I/II engineering support to subscriber aircraft on live...Required Qualifications: + Bachelor's Degree and a minimum of 2 years of prior related experience. Graduate Degree or… more
- DCCA (Aurora, CO)
- …client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and ... and using IT systems * Provide Tier I ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems * Provide… more
- Parsons Corporation (Colorado Springs, CO)
- …Doing"** + Provides Subject Matter Expert (SME) support to Tier 1 (Service Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution ... security challenges in the space domain? We need your help . Our team is looking for a **SysOps Engineer...data communication systems. The Network / System Administrator will help architect, design and analyze network models. Requires participation… more
- Lumen (Denver, CO)
- …Brix. + Monitor and isolate network issues using SolarWinds Orion and Web Help Desk ; document advanced troubleshooting steps and resolution paths for knowledge ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...SolarWinds and Web Helpdesk to monitor and isolate Layer 2 /3 issues across IP, VPN, and MPLS networks, and… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
- SHI (Denver, CO)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...certifications within first year of SHI employment: Meraki ECMS 2 , ITIL Foundations v4 The base salary range for… more