- TEKsystems (Baltimore, MD)
- Our client is seeking a technically skilled IT Helpdesk Analyst to deliver Tier 1 and Tier 2 support for approximately 175 end users. The role begins ... + Windows Server environments + DHCP/DNS configuration Required Qualifications: 1- 2 years of experience in a corporate IT ...2 years of experience in a corporate IT helpdesk or technical support role Proficiency with ConnectWise or… more
- Public Consulting Group (Annapolis, MD)
- …use of the system for end users and administrators as needed . Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations . Ability to manage ... to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions...requests, and evolve our services based on training and helpdesk feedback o Serve as a main point of… more