- TEKsystems (Dallas, TX)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...3+ years of experience supporting and administering O365. + 2 + years of experience troubleshooting Windows Server 2016 and… more
- Centre Technologies (Houston, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on or… more
- CACI International (San Antonio, TX)
- …Supervisors to ensure all contract service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS Genesis Support with a ... Tier 2 Cerner Application Support Analyst...using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** +...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... a variety of software and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service and live incoming… more
- SKC Communication Products LLC (Dallas, TX)
- …1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service and build customer relationships ... shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0- 2 years Preferred Qualifications 1. Great communication… more
- TEKsystems (Coppell, TX)
- …POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts ... 1- 2 years of helpdesk / call center experience 1- 2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work… more
- COMSO, Inc (San Antonio, TX)
- …of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier 3(Escalation) problem ... CE certifications. + Eight (8) years of experience with Service Management (ITSM) is required. + ITIL 4 platform...IT systems (U) Provide Tier 1 (Help Desk ) and Tier 2 (Escalation)… more
- Lumen (Austin, TX)
- …world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing Tier 1 IT Service Desk ... Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk ...mobile, security, and managed services technologies. + 1 - 2 years IT customer service experience or… more
- SAIC (Austin, TX)
- …ensure effective support coordination between IT Service Desk ( Tier 1), Tier 2 , and Tier 3 resources **Qualifications** **Education ... **Desired Experience:** + Microsoft Intune Endpoint Management Services + Help/ Service Desk experience and ITIL v3/v4 (or equivalent), or HDI Support… more