- CompuCom (Austin, TX)
- …and adapt service to changes in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven people management and leadership skills and at ... standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2 ), including...Service Desk Analysts (Level 1 - 2 ), including career development. Oversee staff activities. Builds/obtains training… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist...**Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to ... - Weekday Swing Shift** **Category:** Service Desk / End User Services **Main location:** United States,...with Tier 1 and Tier 2 support representatives to ensure seamless service … more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on or… more
- CACI International (San Antonio, TX)
- …Supervisors to ensure all contract service objectives are met or exceeded. This Tier 2 position is primarily focused on providing MHS Genesis Support with a ... Tier 2 Cerner Application Support Analyst...using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** +...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems… more
- Public Storage (Plano, TX)
- …and preferred stocks trade on the New York Stock Exchange. **Job Description** The IT Service Desk Technician provides Level 1 telephone and Service Desk ... a variety of software and hardware technical issues. Responsibilities + Triage and open service desk tickets for messages, self- service and live incoming… more
- SKC Communication Products LLC (Dallas, TX)
- …1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service and build customer relationships ... shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0- 2 years Preferred Qualifications 1. Great communication… more
- TEKsystems (Coppell, TX)
- …POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts ... 1- 2 years of helpdesk / call center experience 1- 2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work… more
- COMSO, Inc (San Antonio, TX)
- …of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier 3(Escalation) problem ... CE certifications. + Eight (8) years of experience with Service Management (ITSM) is required. + ITIL 4 platform...IT systems (U) Provide Tier 1 (Help Desk ) and Tier 2 (Escalation)… more
- RTX Corporation (Greenville, TX)
- …is seeking a candidate to join the organization who will be responsible for supporting Accounts Payable Tier 2 Customer Service . RTX AP Tier 2 ... Will act as a team leader for the Customer Service Support Tier 2 agents...Team + Will work complex tickets from the Customer Service Desk (Internal & external) + Work… more