- PCSI (Austin, TX)
- …and remote support tools. + Respond to incidents and requests through the IT service desk . + Create, maintain, and influence IT standard operating procedures and ... DHCP required. + Experience with remote support solutions. + Experience using a service desk solution. **Other Requirements:** + Constantly move about inside the… more
- Cardinal Health (Lewisville, TX)
- …Support contributes to Cardinal Health_** IT Client Support is responsible for providing Tier 2 + support for software and hardware devices (virtual or physical) ... hardware and software. + Address user tickets within documented service levels + Diagnose and troubleshoot technical issues, including account… more
- DMS International (Lackland, TX)
- …contract's Performance Work Statement (PWS) and may be required to attend in- service training which is designed to update contractor personnel on Government rules, ... information technology and security management capacity + Ability to obtain a Favorable Tier 3 Background Investigation (See PWS Section 4) + Per DoD Manual 8140.03… more
- SHI (Austin, TX)
- …and emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work ... and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key...certifications within first year of SHI employment: Meraki ECMS 2 , ITIL Foundations v4 The base salary range for… more
- Serco (Fort Bliss, TX)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance… more
- GovCIO (San Antonio, TX)
- …is looking for a Customer Support Professional (CSP) (IT Specialist) that will provide Tier 2 Level Field Support to DEA personnel located throughout the world ... Microsoft Windows environments and Microsoft software + Experience troubleshooting and resolving Tier 1 and 2 hardware and software problems **Clearance… more
- Motion Recruitment Partners (Austin, TX)
- …mix of hands-on technical work and customer support. Responsibilities include resolving service desk issues such as desktop support, troubleshooting software ... and drive yourself to destinations. + Tiers 1 and 2 support including O365 & AD. + Must have...Experience + Mac support + Switches & Networking + Tier 3 support (There are a couple roles open,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …environment. + Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more
- Omni Hotels (Frisco, TX)
- …telephone moves and changes. + Complete work assigned by the Omni Hotels & Resorts Service Desk on time; prioritize and escalate issues as needed. + Research and ... architects Gil Hanse and Beau Welling. Practice on a 2 -acre putting course, continue after dark at The Swing,...computer hardware and software, maintaining the latest version of service packs. Ensures proper operation of IT equipment while… more
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