- Canon USA & Affiliates (NY)
- …the voice and heart of Canon products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep, you'll serve as a trusted ... and commitment to customer care to deliver an exceptional support experience. As part of the Canon Family, you'll...You Bring** - High school diploma or equivalent - 1- 2 years of directly related experience - Strong verbal… more
- Insight Global (New York, NY)
- …2nd level support . Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - onsite support… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- Trinity Health (Syracuse, NY)
- …computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve ... and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3… more
- DoorDash (New York, NY)
- …scalability. + Support Complex Technical Troubleshooting. Act as an escalation point for Tier 2 support cases involving APIs, JavaScript, JSON, and other ... About the Team The Technical Support Engineering team at SevenRooms partners with teams...(eg about 5.8 hours/month if working 40 hours/week; about 2 .9 hours/month if working 20 hours/week). The national base… more
- Trinity Health (Albany, NY)
- …and new desktop hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and ... laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
- Cardinal Health (Montgomery, NY)
- …teams across the organization to provide IT support . + Responsible for providing Tier 2 + support for software and hardware devices (virtual or physical) ... Services contributes to Cardinal Health_** IT Client Services provides Tier 1-3 virtual and physical support to...to customer needs and services as assigned. **_Qualifications_** + 2 -4 years of experience, preferred + Bachelor's degree in… more
- Hidden Level (East Syracuse, NY)
- …Transition development engineering triage and troubleshooting capabilities to Tier 1 / Tier 2 technical support team members. + Coordinate with ... Level services. Service areas include: 1. Hardware deployment and field operations 2 . Technical support services 3. Depot/repair operations + Create, implement,… more
- New York Times (New York, NY)
- …York, NY. Shift Details: Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
- IAC (New York, NY)
- …* Contribute to process improvements and root cause analysis. Qualifications * 3-5 years of tier 2 - 3 IT support experience. * Excellent customer service ... Overview IAC is seeking a proactive and customer-focused IT Support Analyst to provide high-quality technical support ...IT Support Analyst to provide high-quality technical support across various end-user roles. This role requires strong… more