• Tier 2 Service Desk Analyst (onsite…

    Insight Global (New York, NY)
    …Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - onsite support… more
    Insight Global (07/27/25)
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  • PC Support 2

    Insight Global (Melville, NY)
    …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
    Insight Global (07/15/25)
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  • Desktop Support Analyst I

    Trinity Health (Syracuse, NY)
    …computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve ... and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3… more
    Trinity Health (08/01/25)
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  • Risk Support Business Analyst

    Insight Global (New York, NY)
    …and troubleshooting steps must be documented in Confluence, with unresolved issues escalated to Tier 2 support . A strong understanding of risk systems, ... a proactive and technically skilled candidate to join a support team within a financial trading environment. This role...rooms, communicate with traders, and escalate unresolved issues to Tier 2 . Experience or knowledge in Foreign… more
    Insight Global (07/24/25)
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  • Associate Manager, Technical Support…

    DoorDash (New York, NY)
    …scalability. + Support Complex Technical Troubleshooting. Act as an escalation point for Tier 2 support cases involving APIs, JavaScript, JSON, and other ... About the Team The Technical Support Engineering team at SevenRooms partners with teams...(eg about 5.8 hours/month if working 40 hours/week; about 2 .9 hours/month if working 20 hours/week). The national base… more
    DoorDash (08/02/25)
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  • Client Technologies Technician

    Trinity Health (Albany, NY)
    …and new desktop hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and ... laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
    Trinity Health (08/01/25)
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  • JDE Analyst

    IDEX (Rochester, NY)
    …something special for you. **Position Summary** The JDE E1 Analyst is responsible for providing tier 2 / 3 user support and development of systems, ... the JDE ERP, SAP Business Objects, and Power BI systems. **Essential Functions** + Provides tier 2 & 3 support for JDE EnterpriseOne 9. 2 (technical &… more
    IDEX (06/28/25)
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  • Systems Engineer - Service Operations

    Hidden Level (East Syracuse, NY)
    …Transition development engineering triage and troubleshooting capabilities to Tier 1 / Tier 2 technical support team members. + Coordinate with ... Level services. Service areas include: 1. Hardware deployment and field operations 2 . Technical support services 3. Depot/repair operations + Create, implement,… more
    Hidden Level (08/08/25)
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  • Desktop Support Administrator

    New York Times (New York, NY)
    …York, NY. Shift Details: Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
    New York Times (08/02/25)
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  • Digital Workplace, Sr Desktop and AV Analyst

    News Corp (New York, NY)
    …system diagrams, and support procedures.** **Desktop & End-User Support ** + **Provide Tier 1 & Tier 2 technical support for** **Windows PCs, ... **Job Description :** **Job Title: AV Engineer - Conference Room & Desktop Support ** **Location:** **NYC 1211 6th Avenue** **Job Type:** **Full-Time 5 days Onsite**… more
    News Corp (07/16/25)
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