- Insight Global (New York, NY)
- …Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) - onsite support… more
- Trinity Health (Syracuse, NY)
- …computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve ... and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- DoorDash (New York, NY)
- …scalability. + Support Complex Technical Troubleshooting. Act as an escalation point for Tier 2 support cases involving APIs, JavaScript, JSON, and other ... About the Team The Technical Support Engineering team at SevenRooms partners with teams...(eg about 5.8 hours/month if working 40 hours/week; about 2 .9 hours/month if working 20 hours/week). The national base… more
- Trinity Health (Albany, NY)
- …and new desktop hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and ... laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for simple to moderately complex… more
- IDEX (Rochester, NY)
- …something special for you. **Position Summary** The JDE E1 Analyst is responsible for providing tier 2 / 3 user support and development of systems, ... the JDE ERP, SAP Business Objects, and Power BI systems. **Essential Functions** + Provides tier 2 & 3 support for JDE EnterpriseOne 9. 2 (technical &… more
- Hidden Level (East Syracuse, NY)
- …Transition development engineering triage and troubleshooting capabilities to Tier 1 / Tier 2 technical support team members. + Coordinate with ... Level services. Service areas include: 1. Hardware deployment and field operations 2 . Technical support services 3. Depot/repair operations + Create, implement,… more
- New York Times (New York, NY)
- …York, NY. Shift Details: Monday- Wednesday: 8AM-5PM ET Responsibilities: + You will provide tier 2 hands-on support to end-users throughout the company ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
- News Corp (New York, NY)
- …system diagrams, and support procedures.** **Desktop & End-User Support ** + **Provide Tier 1 & Tier 2 technical support for** **Windows PCs, ... **Job Description :** **Job Title: AV Engineer - Conference Room & Desktop Support ** **Location:** **NYC 1211 6th Avenue** **Job Type:** **Full-Time 5 days Onsite**… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud * Provide Tier 2 support within the Microsoft 365 cloud environment, ... Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location… more