- Applied Research Associates, Inc. (San Antonio, TX)
- …passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S. Citizen**… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Type of Travel: Local * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for providing second level… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …a timely and efficient manner. * Serve as the escalation point for unresolved issues from Tier 2 support or other teams. * Document all customer interactions ... in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service delivery. * Maintain up-to-date… more
- Koniag Government Services (San Antonio, TX)
- …system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance analysis and capacity planning to ... LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services...and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2 … more
- Caterpillar, Inc. (Houston, TX)
- …position will be responsible to provide world-class customer experience while providing all tier 2 support activities for digitally connected machines and ... necessary. + Remote support for installation, onboarding, and troubleshooting tier 2 technical product issues using support software and hardware tools.… more
- Cardinal Health (Lewisville, TX)
- … contributes to Cardinal Health_** IT Client Support is responsible for providing Tier 2 + support for software and hardware devices (virtual or physical) ... priority and nature. + Configure, deploy, maintain, troubleshoot, inventory and support computer workstations, laptops, printers, mobile devices, phones and other… more
- Northrop Grumman (San Antonio, TX)
- …work on-site._ **What You'll get to Do:** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network ... those missions. By joining in our shared mission, we'll support yours of expanding your personal network and developing...+ Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- CompuCom (Houston, TX)
- …computers using Autopilot + Set up user profiles + Assist with application installations + Tier 2 Support + Troubleshoot and resolve laptop sign-in issues + ... you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.… more
- Robert Half Technology (Deer Park, TX)
- …and communications systems in high-uptime environments. + Deliver Tier 1 and Tier 2 desktop support for Windows-based laptops, desktops, rugged devices, ... during production rollouts, rig moves, or shutdowns. Requirements + 2 -5 years of desktop or field IT support... 2 -5 years of desktop or field IT support experience, ideally in oil and gas or other… more