- Leidos (Hanover, MD)
- …will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support . This includes supporting customers who are integrating with ... and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental...continuous operational performance. Provide Tier 1 & Tier 2 support , troubleshooting and… more
- SAIC (Baltimore, MD)
- …Department of Transportation, Baltimore MD. Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, ... experience Provides Tier 2 and Tier 3 deskside end user support including...such as computing, networking, integration, and domain administration HDI Technical Support Professional required within six (6)… more
- Amentum (Annapolis Junction, MD)
- …a related field; two ( 2 ) or more years of experience in technical support and maintenance of computer systems, including the configuration and ... CM knowledge bases/artifacts for all County staff. Provide secondary technical support for customer support ...Help Desk to include answering trouble calls and providing Tier 1 software resolutions. This is an operational position… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …guidance and training to Tier 1 and Tier 2 support staff. Assist end-users with complex technical issues and provide advanced troubleshooting. ? ... Advanced Technical Support : Provide third-level support for Windows desktop issues escalated from Tier...desktop issues escalated from Tier 1 and Tier 2 support teams. Diagnose… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... remain compliant with Identity & Access Control Management (ICAM) policy. Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of… more
- Rubrik (Annapolis, MD)
- …Agency Check and Inquiries (NACI)). Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust) Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk. Position Risk… more
- Oracle (Annapolis, MD)
- …issues that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical incidents, ... innovative Conversational and Generative AI capabilities. As an experienced technical expert, you will play a pivotal role in...and process improvements to enhance the efficiency of the support function Being hands-on is a critical requirement for… more
- Humana (Annapolis, MD)
- …expertise in Stars/HEDIS data, regulatory requirements, and agile product development, and 3 tier software development and technical support for critical ... part of our caring community and help us put health first The Lead, Technical Product Owner requires someone known for creative problem solving. This role solves… more
- Lockheed Martin (Hanover, MD)
- …improve reliability and performance Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Optimize ... Here, you are going to provide life-cycle services to advance mission in support of Cybersecurity and SIGINT midpoint collection. You will modernize and sustain… more
- Capital One (Annapolis, MD)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... these same needs going forward. We are seeking top tier talent to join our pioneering team and propel...effective ways to capture and engage each of our technical personas. What You'll Do: Strategy & Planning: Develop… more
