- Kaizen Approach, Inc (Linthicum, MD)
- …providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources + A Bachelor's ... ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital technical...by providing vital technical and administrative IT support . In this role, you will deliver Tier… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …SMART-T Built In Test (BIT) or system alert messages. + Provide Tier 1 and Tier 2 support for supported systems and will facilitate escalation to Tier ... Overview: As a SATCOM helpdesk technician, you will provide technical support to customers with satellite communications...High School Diploma or GED equivalent Experience Requirements + 2 -3 Years of SATCOM experience + 1+ Years of… more
- Stratus Solutions (College Park, MD)
- …accessing and using IT systems. * Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. * Five (5) ... We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with...that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their… more
- Kaizen Approach, Inc (Linthicum, MD)
- …providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and virtual resources + A Bachelor's ... support our very mission-focused customer. In this role you will provide Tier 1 support to end users by utilizing various technical directories and… more
- CACI International (Fort Meade, MD)
- …accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide ... this role, you will get the opportunity to provide support and maintain government IT systems that help ...implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …submission receipt + Escalate unresolved technical issues or complex inquiries to Tier - 2 support or appropriate FDA business units within defined ... Experience: + At least 5 years of technical expertise providing Tier 1 and Tier 2 help desk support , including identifying, documenting, triaging,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize data for monthly status reports ... The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level...Desk Specialist shall possess the following capabilities: + Two ( 2 ) years demonstrated Help Desk experience. Bachelor's degree in… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Provide ... Junction, MD area. The Windows Systems Administrators will provide support for implementation, troubleshooting and maintenance of Information Technology (IT)… more
- Guidehouse (Patuxent River, MD)
- …and bring extensive insight into Navy-specific business processes and system configurations. + Provide Tier 2 support for SAP ECC modules including FI, CO, ... complex production issues, working closely with end users, Tier 1 support , and Tier 3 technical teams. + Analyze system behavior and recommend functional… more