- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Eurasia Group (New York, NY)
- Tier 2 Information Technology Technician About...support our employees across a wide range of technical needs. In this role, you will help resolve ... technology projects, ensuring our team has the tools and support they need to succeed. Qualifications Eurasia Group is...team and independent work environments . Serving as a technical liaison to both internal and external clients .… more
- NBC Universal (New York, NY)
- …Applications + Lead the team that provides Tier 2 and Tier 3 technical support for all media operations, ensuring rapid and effective resolution of ... a critical leadership role that will oversee the development and technical support for all media systems, ensuring the reliability, efficiency, and scalability… more
- Robert Half Office Team (Rochester, NY)
- …Rochester, New York. In this role, you will provide advanced customer service and technical support related to the Property & Casualty suite of products, ... We are looking for a skilled PIA P& C Support Specialist ( Tier II) to join our...workers' compensation, and insurance bonds. * Investigate and resolve technical issues for external users, offering solutions and referring… more
- Robert Half Office Team (Rochester, NY)
- …New York. This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as ... We are looking for an experienced PIA P& C Support Specialist ( Tier II) to join our...through effective communication and problem-solving. Responsibilities: * Provide advanced technical support and customer service for property… more
- Siemens Energy (Olean, NY)
- …the counterparts in other regions. + Manage team members dedicated to providing detailed customer technical support ( Tier 2 ). + Manage the customer ... Integrity for Compression and is responsible for the resolution of urgent technical issues across the business, including at customer sites. This role demands… more
- Ralliant (Fairport, NY)
- …where you'll demonstrate your proficiencies:_ + Provide tier 1 quotations and technical documentation, escalating to tier 2 Applications Engineer or ... tier 1 phone support for inbound calls, escalating to tier 2 Applications Engineer or Order Administrator where necessary. + Provide proactive client … more
- WTW (New York, NY)
- …the Executive Support Team, you will play a crucial role in providing top- tier technical support to our executive team. Your expertise and leadership ... Science, or a related field. + **Experience** : Minimum of 5 years of experience in technical support , with at least 2 years in a senior or lead role. + **… more
- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Meta (Albany, NY)
- …occupation 11. Requires one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2 . Testing ... source of information to rest of the WhatsApp Team. 2 . Monitor and analyze users' reviews on the respective...Accessibility features on smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
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