- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Hidden Level (East Syracuse, NY)
- …development engineering triage and troubleshooting capabilities to Tier 1 / Tier 2 technical support team members. + Coordinate with cross-functional ... services. Service areas include: 1. Hardware deployment and field operations 2 . Technical support services 3. Depot/repair operations + Create, implement,… more
- News Corp (New York, NY)
- …procedures.** **Desktop & End-User Support ** + **Provide Tier 1 & Tier 2 technical support for** **Windows PCs, macOS devices, and mobile ... **Job Description :** **Job Title: AV Engineer - Conference Room & Desktop Support ** **Location:** **NYC 1211 6th Avenue** **Job Type:** **Full-Time 5 days Onsite**… more
- Insight Global (New York, NY)
- …the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) -… more
- Canon USA & Affiliates (NY)
- …the voice and heart of Canon products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep, you'll serve as a trusted ... You Bring** - High school diploma or equivalent - 1- 2 years of directly related experience - Strong verbal...when supporting customers - Experience in customer service or technical support roles - Knowledge of computer… more
- SKC Communication Products LLC (NY)
- …for a wide range of audio visual integration projects. Responsible for technical oversight of project from concept through completion ensuring quality control, ... ran projects which require advanced closeout practices. . Lead technical client system trainings. . Review shop and field...be at a Project Engineer with a minimum of 2 years out in the field . Must be… more
- SKC Communication Products LLC (NY)
- …any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to lead ... Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- Robert Half Office Team (Rochester, NY)
- …New York. This role requires expertise in providing advanced customer service and technical support for property and casualty insurance products, as well as ... We are looking for an experienced PIA P& C Support Specialist ( Tier II) to join our...through effective communication and problem-solving. Responsibilities: * Provide advanced technical support and customer service for property… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the ... and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues...related to information technology service management, process management, operations; 2 . A baccalaureate degree from an accredited college and… more
- SKC Communication Products LLC (NY)
- …Provide feedback to facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on a daily basis. General ... necessary for SKC to be successful. Provide any other support to ensure SKC operates up to standards on...feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability… more