- DoorDash (New York, NY)
- …+ Support Complex Technical Troubleshooting. Act as an escalation point for Tier 2 support cases involving APIs, JavaScript, JSON, and other web ... About the Team The Technical Support Engineering team at SevenRooms...(eg about 5.8 hours/month if working 40 hours/week; about 2 .9 hours/month if working 20 hours/week). The national base… more
- CompuCom (Albany, NY)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Technical Support Manager to join our team. The Technical Support Manager ... will manage performance of Level 1 & Level 2 services and support to clients while...and adapt service to changes in demand. + Led Tier 1 & Tier 2 ...in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven… more
- WTW (New York, NY)
- …the Executive Support Team, you will play a crucial role in providing top- tier technical support to our executive team. Your expertise and leadership ... Science, or a related field. + **Experience** : Minimum of 5 years of experience in technical support , with at least 2 years in a senior or lead role. + **… more
- Fujifilm (Albany, NY)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to...with peers and Lead Team members on solving complex technical issues and developing innovative solutions. + Effectively documents… more
- Trinity Health (Syracuse, NY)
- …and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier ... end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to… more
- Meta (Albany, NY)
- …occupation 11. Requires one year of experience in each of the following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2 . Testing ... source of information to rest of the WhatsApp Team. 2 . Monitor and analyze users' reviews on the respective...Accessibility features on smartphone platforms 14. 3. Technical support of Android, Windows, or iOS… more
- New York State Civil Service (Brooklyn, NY)
- …Information Technology Services, Office of Title Information Technology Specialist 2 Information Security - 9536 Occupational Category IT Engineering, Sciences ... Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually...NY Zip Code 11201 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some… more
- UHS (Binghamton, NY)
- …Remote Assistance. + Issue Resolution: Resolve simple problems without needing to escalate to Tier 2 or 3 support . + Escalation: Identify and escalate ... Position OverviewUnder direct supervision; Entry level position. Responsible for providing technical assistance and support related to computer systems,… more
- GovCIO (Albany, NY)
- …and tuning, and capacity planning + Provide day-to-day incident and deployment support of middle tier applications, including web and application servers, ... States and will be a fully remote position. **Group 2 ** - covering 3 shifts with **THUR/FRI off days**...independently with a minimum of guidance or direction **Middle Tier administration** + Able to support USPS… more
- CAI (Albany, NY)
- …business units and coordinate with cross-functional teams + Provide tier 1 support for Division applications + Perform technical and application support ... **Job Summary** We are looking for a motivated Product Support Specialist ready to take us to the next...requests to correct resources + Escalate complex issues to Tier 2 Service Desk resources + Provision… more