- Academy Sports + Outdoors (Katy, TX)
- …the system users. + Serve as the Workday subject matter expert to internal customers; Provides Tier 2 technical support for production support issues ... The Analyst HR Technology fulfills a key role in the continuous development, support and synchronization of our Workday-powered HR Technology platform. Acting as a… more
- Siemens (Austin, TX)
- …systems; contributes to the preparation of technical training and documentation; and delivers tier 2 technical support for internal and external ... Site Controls cloud-based platform. + Serve as a primary technical resource, providing expertise and support to...a primary technical resource, providing expertise and support to customers and other Siemens employees. + Deliver… more
- Oracle (Austin, TX)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and ... of service development needs for equipment retirement and refresh projects. + **Day 2 Operations Management:** Proactively address 'day 2 ' operational issues to… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst (2nd & 3rd Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …3+ years of progressive IT support experience, including Tier 1 and Tier 2 support responsibilities + . Experience with remote desktop tools, ... provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2...across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical … more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, ... supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position...the US and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …years of experience in a customer service or technical support role, with at least 2 years in a Tier 2 or higher position. . Advanced technical ... future duties and responsibilities:** . Provide expert functional and technical support to clients via phone, email,...Serve as the escalation point for unresolved issues from Tier 2 support or other… more
- GovCIO (Austin, TX)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift- 2 - tier - 2 - support ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport...and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions… more
- Koniag Government Services (San Antonio, TX)
- **Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS ... military hospitals, medical clinics, and dental clinics. + Serves as a top- tier expert responsible for shaping and overseeing the implementation of DHA's… more
- Intuit (Plano, TX)
- …Management** + Lead, inspire, and develop a geographically distributed US based team of Tier 2 technical specialists across multiple product domains. + ... that directly improve the customer experience. **Preferred Attributes** + Background in technical support , SaaS, or customer experience leadership. **Why Join… more