- Leidos (Bethesda, MD)
- …your career path. Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center ... during standard business hours, with rotational coverage of the service desk as early as 6am or...this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- General Dynamics Information Technology (Elkridge, MD)
- …Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** 3 + years of related experience **US Citizenship ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 ... Service Desk Technician - Intermediate Clearance...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on ... . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to identify trends… more
- Jovian Concepts, Inc. (Annapolis, MD)
- …all of the client\/server\/storage\/network devices, mobile devices, etc.<\/span><\/span><\/span><\/span> <\/li>\n + Provides Tier 1 (Help Desk ) and Tier 2 ... troubleshooting and maintenance of IT systems.<\/span><\/span><\/span><\/span> <\/span><\/li>\n + Provide Tier 1 (Help Desk ) problem identification, diagnosis… more
- Nightwing (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting, and maintenance of IT systems. Provide Tier 1 (Help Desk ) problem identification, diagnosis, and resolution… more
- General Dynamics Information Technology (Rockville, MD)
- …new and existing infrastructure solutions. + Ensuring quality delivery of Engineering Tier 3 support in coordination with the Service Desk to resolve ... Required Experience: 10+ total years of related experience + 3 + years in a lead infrastructure engineering role +...+ years in a lead infrastructure engineering role + 3 + years in a lead role supporting an enterprise… more
- COMSO, Inc (Fort Meade, MD)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis...with server hardware, applications and software integration + Provide Tier 3 (Escalation) problem identification, diagnosis and… more