- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service...Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate… more
- SKC Communication Products LLC (NC)
- …Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3 . Work independently, be ... Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems and take appropriate action to resolve 6. Work… more
- Chiesi (Cary, NC)
- …operational level agreements (OLAs). + Service Desk Operations: Understanding of Tier 1 to Tier 3 support models, ticket lifecycle, prioritization ... ICT services through effective management of external vendors and internal service performance. Coordinate service desk operations and act as the key liaison… more
- Xylem (Charlotte, NC)
- …support technical solutions. * Collaborate with various teams, including Enterprise Architects, Service Desk , Tier 2 Support Technicians, CyberSecurity, and ... IT Operations documentation (KBAs) and align with ITSM Continual Service Improvement (CSI) models * Driving comprehensive migration efforts...Apple ABM, and Apple ADE. * Extensive experience in Tier 3 engineering roles, focusing on enterprise… more
- Serco (Fort Bragg, NC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance… more
- Serco (Fort Bragg, NC)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **U.S. Citizenship** + **The ability to pass a NACI ( Tier 1) to obtain access to US Government facilities...+ or equivalent sports teams for a minimum of 3 months + or three years of experience requirement… more
- Lincoln Financial (Raleigh, NC)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... Work from Home **Work Arrangement:** Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office **Relocation assistance:** is not available… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- … Desk , Health & Safety, Manager Experience, Employee Self Service , Payroll, Benefits, Compensation, Time and Labor, and Absence Management. **Responsibilities** ... testing HCM-related business rules, eligibility profiles, security roles, and self- service capabilities. + Knowledge of Oracle HCM reporting tools...of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience -OR- + PhD and… more
- Hendrick Automotive Company (Concord, NC)
- …the Hendrick Pre-owned Performance Plan Objectives. + Ensures successful achievement of Autoguard Tier 3 each month. + Ensures MOC reputation achievement each ... Concord, North Carolina 28027 Hendrick Automotive Group is seeking an experienced Sales Desk Manager who is passionate about the automotive industry and has a proven… more
- Doosan Bobcat (Statesville, NC)
- …computing/PDA standardization. + Repairing PCs & peripheral equipment. + Handles problems that the first- tier of help desk support is unable to resolve. + May ... network services, Datacenter services, or Application development to restore service or identify and correct the problem + Documents,...a Bachelor's Degree in MIS or Computer Science + 3 .0 or higher GPA preferred + Be able to… more