- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service...Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate… more
- TEKsystems (Dallas, TX)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...until issue is closed Knowledge, Skills and Abilities: + 3 + years experience providing remote IT support via Bomgar,… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...work on-site, daily, at our _San Antonio, TX_ location ** Tier 2 Cloud Support Position Preferences:** + 3… more
- SKC Communication Products LLC (Dallas, TX)
- …Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3 . Work independently, be ... Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems and take appropriate action to resolve 6. Work… more
- COMSO, Inc (San Antonio, TX)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis...with server hardware, applications and software integration + Provide Tier 3 (Escalation) problem identification, diagnosis and… more
- SAIC (Austin, TX)
- …support coordination between IT Service Desk ( Tier 1), Tier 2, and Tier 3 resources **Qualifications** **Education Requirements:** + Bachelors ... **Desired Experience:** + Microsoft Intune Endpoint Management Services + Help/ Service Desk experience and ITIL v3/v4 (or equivalent), or HDI Support… more
- DriveTime (Dallas, TX)
- …preferred; or a combination of equivalent work experience & professional certifications considered. + 3 + years of IT Service Desk experience **Skills:** + ... you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support...amount of insurance premiums to ensure our employees receive top- tier healthcare coverage. + **But Wait, There's More.** 401(K),… more
- Serco (Fort Bliss, TX)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance… more
- GovCIO (San Antonio, TX)
- …is looking for a Customer Support Professional (CSP) (IT Specialist) that will provide Tier 2 Level Field Support to DEA personnel located throughout the world to ... in San Antonio, TX. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and preventative… more
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