- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk ... to problems and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role supporting systems engineering and networking operations. ... who also demonstrate our core values of passion, freedom, service and growth. If you are looking for a...work on-site, daily, at our _San Antonio, TX_ location ** Tier 2 Cloud Support Position Preferences:** + 3… more
- Comcast (Plano, TX)
- …largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized ... stabilizing code, services, systems and tools. Drives standardization and service focused instrumentation. Provides subject matter expertise. Resolves system issues… more
- SKC Communication Products LLC (Dallas, TX)
- …Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3 . Work independently, be ... Answer client calls (audio and video) and emails, open & follow-up on Service trouble tickets, troubleshoot problems and take appropriate action to resolve 6. Work… more
- TEKsystems (Coppell, TX)
- …AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...Deadline This position is anticipated to close on Sep 3 , 2025. h4>About TEKsystems: We're partners in transformation. We… more
- COMSO, Inc (San Antonio, TX)
- …devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of ... of configuration and operation of IT systems + Provide Tier 1 (Help Desk ) problem identification, diagnosis...with server hardware, applications and software integration + Provide Tier 3 (Escalation) problem identification, diagnosis and… more
- DriveTime (Dallas, TX)
- …preferred; or a combination of equivalent work experience & professional certifications considered. + 3 + years of IT Service Desk experience **Skills:** + ... you will be a key part of our Enterprise Service Desk providing day-to-day IT technical support...amount of insurance premiums to ensure our employees receive top- tier healthcare coverage. + **But Wait, There's More.** 401(K),… more
- Serco (Fort Bliss, TX)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Readiness Director and brigade personnel development (PD). + Participate in in- service training and professional development opportunities within the H2F Performance… more
- GovCIO (San Antonio, TX)
- …is looking for a Customer Support Professional (CSP) (IT Specialist) that will provide Tier 2 Level Field Support to DEA personnel located throughout the world to ... in San Antonio, TX. **Responsibilities** + Provide outstanding support desk -side support, regularly scheduled backups, network storage allocation, and preventative… more
- Motion Recruitment Partners (Austin, TX)
- …mix of hands-on technical work and customer support. Responsibilities include resolving service desk issues such as desktop support, troubleshooting software ... supporting cell phones. Desired Skills & Experience + Mac support + Switches & Networking + Tier 3 support (There are a couple roles open, so if you want to do … more