- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing...software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met… more
- SOS International LLC (Reston, VA)
- …IT team supporting our government customer. This role primarily focuses on handling Tier 2 service desk tickets, providing in-depth technical support, ... Tier 2 support for escalated technical issues via service desk tickets. * Troubleshoot hardware, software,... 3 years of experience on an IT service desk with demonstrated escalation support. *… more
- Leidos (Chantilly, VA)
- **Description** Leidos has an exciting opening for you as our next Tier 2 Service Desk /Systems Administrator. Your job will be supporting as a Linux ... work in a team environment while demonstrating strong cross functional collaboration across Tier 3 and ISP teams. Individuals in this role may be required to… more
- Chenega Corporation (Fort Belvoir, VA)
- …to ensure customer satisfaction. + Assign tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated sites. + ... C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and ...used in lieu of a degree. + Secret clearance Tier 3 investigation required. Chenega Corporation is… more
- Actalent (Fort Belvoir, VA)
- …and JIRA. + Bachelor's degree in a relevant field. + Experience in Tier 1, Tier 2, and Tier 3 Support. + Understanding of licensing, particularly Our ... Client or competitor licensing. + Help desk experience with a focus on customer service and maintaining a positive attitude. + Experience with ticketing systems.… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …issues quickly and efficiently focusing on our company's Core Values. + Provide supplementary Service Desk responsibilities as needed at the direction of the IT ... and repairs computer hardware and software systems, and provides Tier I/II technical assistance to system users. * Perform...Service Support Associate and/or BTS Service Support… more
- Idea Entity (Rustburg, VA)
- … Tier 1 (onsite/help desk ), Tier 2 (subject matter support), and Tier 3 (vendor) support + Liaise with vendors and other IT personnel for problem ... who: + Acts with a Customer-First mindset - empathizing and building trust through service + Takes initiative and Gets Stuff Done without waiting for direction +… more
- Epsilon, Inc (Quantico, VA)
- …services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **Compensation and ... + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code,… more
- Serco (Langley AFB, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... US Citizenship + The ability to pass a NACI ( Tier 1) to obtain access to US Government facilities...+ or equivalent sports teams for a minimum of 3 months + or three years of experience requirement… more
- EMCOR Group (Mclean, VA)
- …50+ Operating Companies. Reporting to the ECS IT Support Manager, this position will troubleshoot Tier 1 through Tier 3 technical issues, liaison with local ... excellent support to ECS Operating Companies through exceptional customer service + Provide guidance and support to ECS and...Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and… more