- Trace Systems Inc (Portsmouth, VA)
- …support equipment, etc.). Knowledge to operate software applications which support service desk operations (eg caller ticket documentation application) Knowledge ... An active, in-scope US Government issued Secret clearance with Tier 5 investigation. Due to the nature of the...contract requirements, US Citizenship is required. Must have three ( 3 ) years of demonstrated knowledge and experience in NGEN/NMCI… more
- CACI International (Sterling, VA)
- …logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service ... with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed...+ Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...customer compliance frameworks (such as CMMC). + Minimum of 3 years of experience in IT. + Associate degree… more
- Acclaim Technical Services (Mclean, VA)
- …demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support of ... network services, software systems engineering and/or application development to restore service and/or identify problems + Using best practices and knowledge of… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2- 3 Service Desk support. + Ability to work ... in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding...communication skills + In depth knowledge in at least 3 of the following modules PO, AP, GL, KK,… more
- Serco (Langley AFB, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... and provide needed support. + Provide responsive quality customer service and support at all times for internal customers...technical experience. + Master's degree with a minimum of 3 years of technical experience. + PhD in a… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ Effectively collaborates across teams to support program objectives + Debugs issues and provides tier 3 help desk support if needed **DESRED SKILLS AND ... to solve complex IT issues while delivering outstanding customer service . Ensure the safety and security of our nation...EXPERIENCE:** + Service Now + Documented Experience with DevOps/Platforms: Amazon Web… more