- CACI International (Sterling, VA)
- …logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket queues + Interact with Portfolio Owner, Service ... with product development teams, network services, cybersecurity, and customer service teams to coordinate operations and maintenance of deployed...+ Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication...customer compliance frameworks (such as CMMC). + Minimum of 3 years of experience in IT. + Associate degree… more
- Serco (VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... experience. + Waivers may be granted for SCC interns/graduate assistants with ≥ 3 months experience at professional, semi-professional, ROTC, or collegiate levels. +… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2- 3 Service Desk support. + Ability to work ... in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding...communication skills + In depth knowledge in at least 3 of the following modules PO, AP, GL, KK,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux ... of the server environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the… more