- TEKsystems (Bellevue, WA)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... and enjoy the challenge of real responsibility. As a Service Desk Analyst, you will work directly...ownership with client relationships Additional Skills & Qualifications + 3 years of experience working on a technical helpdesk… more
- GovCIO (Olympia, WA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on ... . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 . + Analysis of ticket types and categories to identify trends… more
- Molina Healthcare (Vancouver, WA)
- …facilities (including computer systems, networks applications, telecommunications, technical support and Service Desk ) can be recovered within required, and ... timescales. The functions covered are: 1. Development, 2. PMO, 3 . Testing, 4. Maintenance, 5. Service Training,...Chaos Engineering Programs. + Conduct annual validation of all Tier 0 through Tier 2 Applications for… more
- LifeCenter Northwest (Bellevue, WA)
- …ticketing system, and in person. + Triages helpdesk tickets. + Escalates helpdesk tickets to Tier 2 or Tier 3 as appropriate. + Troubleshoots computer ... to resolve issues. + Documents resolutions for future reference via help desk ticketing system. + Performs hardware installations, maintenance, and repair on… more
- Seattle Art Museum (Seattle, WA)
- …+ Work with Director of Facilities to determine priorities for maintenance and service activities + Perform periodic site visits with Director of Facilities + ... and maintain stock of parts + Develop cleaning equipment service requirements and plans + Contribute to the establishment... and 1,000 hours worked, SAM makes a discretionary 3 % employer contribution regardless of participation and provides an… more
- Seattle Art Museum (Seattle, WA)
- …may take place during business hours, evenings, holidays, and weekends. Schedules are determined between 3 - 6 weeks in advance, and On Call staff must be able to ... 2 SAM guest passes per quarter worked, have a Tier III membership to the American Alliance of Museums,...projection, video switching, live sound reinforcement, and computing + 3 - 5 years' experience in theatre, event, or… more
- Seattle Art Museum (Seattle, WA)
- …+ Maintain procedures manual for daily operations + Compile and maintain electronic service logs + Work with building BAS systems + Test and ensure functionality ... an institutional focus of delivering exceptional, welcoming, and inclusive customer service -creating positive, meaningful experiences for all visitors, every time +… more
- Seattle Art Museum (Seattle, WA)
- …an institutional focus of delivering exceptional, welcoming, and inclusive customer service -creating positive, meaningful experiences for all visitors, every time * ... in SAM's 403b retirement plan. Following 1 year of service and 1,000 hours worked, SAM makes a discretionary... and 1,000 hours worked, SAM makes a discretionary 3 % employer contribution regardless of participation and provides an… more