- GovCIO (Olympia, WA)
- …The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the ... 2 help desk staff + Collaborate with Tier 3 Subject Matter Experts (SMEs) to... training documentation that is released to the Enterprise Service Desk (ESD)/Help Desk staff… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- **What is the position?** The Bilingual Tier 1 Service Desk ...and a resident of the US for at least 3 years within the last 5 years. + Fluent ... to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- In this role, you will primarily work independently, handling Tier 3 production support tickets by efficiently resolving them within a timely manner. Your ... responsibilities will include communicating with team members and Tier 2 support desk agents to address...in excelling in this role. **Responsibilities:** - Independently handle Tier 3 production support tickets and close… more
- GovCIO (Olympia, WA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Koniag Government Services (Seattle, WA)
- …support + Mobile Device Management (MDM) Services support + Shared Service and Help Desk Services support, such as: + Provide Tier Zero (0), One (1), Two ... (2), and Three ( 3 ) Shared Service and Help ...(2), and Three ( 3 ) Shared Service and Help Desk Services Support for...Desk Services phone line in the following order: Tier Zero (0), Tier One (1), … more
- Amentum (Seattle, WA)
- …support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment. You'll rely on ... detail and follow-through, you will provide onsite and remote Tier 2 IT help desk support, assisting...diploma/GED, and at least 8 years of IT help desk support experience + At least 3 … more
- Seattle Art Museum (Seattle, WA)
- …+ Work with Director of Facilities to determine priorities for maintenance and service activities + Perform periodic site visits with Director of Facilities + ... and maintain stock of parts + Develop cleaning equipment service requirements and plans + Contribute to the establishment... and 1,000 hours worked, SAM makes a discretionary 3 % employer contribution regardless of participation and provides an… more
- Seattle Art Museum (Seattle, WA)
- …may take place during business hours, evenings, holidays, and weekends. Schedules are determined between 3 - 6 weeks in advance, and On Call staff must be able to ... 2 SAM guest passes per quarter worked, have a Tier III membership to the American Alliance of Museums,...projection, video switching, live sound reinforcement, and computing + 3 - 5 years' experience in theatre, event, or… more
- Seattle Art Museum (Seattle, WA)
- …budget. Additionally, you'll contribute to SAM's focus on exceptional, inclusive service and participate in institutional learning to advance antiracism, cultural ... in SAM's 403b retirement plan. Following 1 year of service and 1,000 hours worked, SAM makes a discretionary... and 1,000 hours worked, SAM makes a discretionary 3 % employer contribution regardless of participation and provides an… more
- Robert Half Technology (Bellevue, WA)
- …excellent customer service and diffuse difficult situations professionally. Requirements + 3 + years of experience in technical support or help desk role. ... a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application… more