- Trace Systems Inc (Portsmouth, VA)
- …Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and resolution. Create and manage tickets, ensuring ... into the automated tracking system for further technician support . Manage tickets routed to Tier III for specialized support . Assist users with… more
- ManTech (Mclean, VA)
- …hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support . + Provide user support and ... **MANTECH seeks** a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work… more
- Nightwing (Sterling, VA)
- …primary technical point of contact for issues ranging from Tier 1 to Tier 3 support , providing leadership, direction, and hands-on expertise across ... and subject matter expert for technical escalations and critical issue resolution ( Tier 1- 3 ). + Drive the implementation of virtualization and automation… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Who is Epsilon:** Epsilon is an...level events to include venue rehearsals and coordination. Provide tier 3 support for all ... and audio visual/video teleconferencing. **An average day:** As AV/VTC Technician I, you will be a part of an...switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium… more
- Leidos (Arlington, VA)
- …MS Word format, and any required briefings/presentations in MS PowerPoint format. + Provide UCC Tier 3 support in coordination with the Service Desk (and ... requests, incidents, and problems. The Contractor shall report on Tier 3 support monthly. +...a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We… more
- M. C. Dean (Chantilly, VA)
- …+ Resolve complex system issues for physical security systems and networks + Provide Tier 3 support to the system administration team + Programming ... leaders in electrical, engineering, and cybersecurity industries. We are seeking a ** Tech Specialist 4** to join our **Security and Electronic Systems (SES)**… more
- System One (Springfield, VA)
- …+ Develop Standard Operating Procedures (SOPs) for AV equipment usage. + Escalate issues to Tier 3 support when necessary. + Provide workstation, VoIP, and ... Overview We are seeking a Junior Audio Visual (AV) Support Technician to join our team supporting...Degree (or equivalent combination of education and experience). + 3 + years of prior relevant experience. + Preferred (not… more
- CACI International (Norfolk, VA)
- …and Military staff regarding on board information technology or communications systems. + Provide " Tier 3 " support for embedded network systems (NIPRNET and ... in IT repair, maintenance, operations, logistics, and engineering services to support the installed Medical Treatment Facility (MTF) network, and other installed… more
- CACI International (Sterling, VA)
- … T1 - Bachelors Degree in related technical field + Tier 2 Technician T2 - Bachelors Degree and 3 years related technical and managerial experience ... Tier 2 Technician Job Category: Information...with software development and systems administrators by: + Provide second- tier support to end-users for PC, server,… more
- Leidos (Springfield, VA)
- **Description** The Digital Modernization Sector at Leidos is seeking a Tier II Incident Management Technicianto support computer data communications systems, ... Tier II Incident Management Technicianare as follows: + Support the installation and maintenance of the client Local...+ Leverage knowledge of OSI layers 1, 2, and 3 to troubleshoot various network faults and performance issues… more