- Novant Health (Charlotte, NC)
- Job Summary Schedule: In house call team - shift differential available; full-time Sign on Bonus: $100,000; relocation bonus available Practice: At PMC, you will ... adult general outpatient procedures, eyes, and screening endoscopy. Location: Presbyterian Medical Center - Charlotte, NC; Presbyterian is our 661 bed level 2 trauma… more
- Ryder System (Raleigh, NC)
- …+ Provide training, mentorship, guidance, support , and performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 ... with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction.... support policy, procedures, and technology programs to support contact center management + Ensure service… more
- TEKsystems (Durham, NC)
- …Haves: CCNP Job Description: As part of the team, you will join a team of 30- Tier 3 Customer Support Engineers. These engineers specialize in one or more core ... anywhere in the US, but will need to provide support during 3rd shift (EST): 3rd Shift: Midnight -8:00am...(EST): 3rd Shift: Midnight -8:00am EST Top Skills: 1) Tier 3 troubleshooting experience of Layer 3 Routing Protocols:… more
- Meta (Raleigh, NC)
- …providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on- call rotation with the goal of routing ... Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's...provide the services to manage network operations across data center , backbone, subsea, and edge locations; and on-network and… more
- SPAR (Charlotte, NC)
- …entails managing a team that has multiple responsibilities, including travel booking, call center , field quality control initiatives, and invoicing. Duties ... a global leader in consumer solutions, proudly partnering with top- tier CPG brands and Fortune 100 retailers across 10...accuracy and timely arrangements. + Supervise customer and client support operations in a phone center environment… more
- Meta (Forest City, NC)
- …fully compliant to those standards and policies 3. Escalation Management: Participate in the team's Tier 3 and 4 on- call rotation with the goal of routing issues ... and system optimization. **Required Skills:** Network Engineer, Operations and Support (Labs) Responsibilities: 1. Incident Response: Drive work investigating… more
- Fujifilm (Raleigh, NC)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a… more
- Mass Markets (NC)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call...One (1) year of experience in customer service or Tier II, technical support + CompTIA IT… more
- SolomonEdwards (Raleigh, NC)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... firm offering financial, operational, and technology consulting and operations support . We work with some of the world's most...MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success… more
- Lowe's (Garysburg, NC)
- …reading blueprints, schematics, and other technical drawings **Schedule Requirements** + Requires on- call support . + Available to work a set schedule that ... you play an important role in keeping our distribution center running smoothly. By quickly and independently fixing equipment...productive environment for your fellow team members. **How We Support You** As an industry leader, we invest in… more