- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Desktops) + Operating and executing scripting skills in PowerShell or Python + Providing Tier 3 and above support as needed (troubleshooting, problem resolution ... **Job Family:** IT Infrastructure and Operations **Skills:** Systems Engineering,Virtual Desktop ,VMware VDI **Experience:** 10 + years of related experience **US… more
- Leidos (Bethesda, MD)
- …to perform remote administration of servers located in offsite data centers. + Provide Tier 3 operations support and be able to rapidly distinguish isolated user ... customers to handle service inquiries and problems. + Experience working as a Tier 3 system administrator: familiar with using desktop software applications such… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …needed. + Experience identifying network problems impacting users and work with appropriate Tier II or III administrators. + Experience troubleshooting WIFI and ... provide feedback on one-time and problematic trends/patterns with customer support requirements. + Ensure rigorous application of cybersecurity policies, principles,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . They will ... support + Receive, triage and route tickets to Tier 2 Help Desk according + Compile and organize...support to users, including e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS application Requirements… more
- Northrop Grumman (Elkridge, MD)
- …You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network ... those missions. By joining in our shared mission, we'll support expanding your personal network and developing skills, whether...possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example: Security+… more
- SAIC (Beltsville, MD)
- …**Required Education & Experience:** + High school and 8 years IT network engineering support experience ( Tier II , Tier III, network infrastructure ... mission by providing enterprise architecture design, engineering operations and maintenance support services for desktop computers, servers, networks, firewalls,… more
- ManTech (Laurel, MD)
- …releases and models + Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person + Must be ... requirements and high-level system architectures to develop system requirements + Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification,… more
- ManTech (Laurel, MD)
- …releases and models + Must be able to create accounts, reset passwords, and provide desktop support to customers via phone, tickets, or in-person + Must be ... requirements and high-level system architectures to develop system requirements + Provide Tier 1(Help Desk) and Tier 2/3 (Escalation) problem identification,… more
- M. C. Dean (Annapolis Junction, MD)
- …management of Windows operating systems and install/load operating system software. + Support desktop hardware and operating system set-up, imaging software ... support of the endpoint devices. The position provides Tier 1 helpdesk support . This position requires...holidays as needed. + Requires minimum of IAT Level II certification (eg, Security+). + Demonstrated background working with… more