• IT Service Desk Support - Tier…

    Trace Systems Inc (Portsmouth, VA)
    …relevant agency policy). + Minimum of two (2) to four (4) years of relevant experience for Tier II support roles, or four (4) or more years of experience for ... Job Overview Job Title: IT Service Desk Support - Tier II ...of relevant experience may include the following: + Providing desktop support and service desk operations, including… more
    Trace Systems Inc (11/27/25)
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  • Senior Desktop Engineer SCCM

    SAIC (Quantico, VA)
    …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... + Nine (9) or more years of experience in Desktop Support and Data Center Operations or...Experience with SCCM or (MS Endpoint Configuration Manager). + IAT- II certification (ie Security +). + US Citizen and… more
    SAIC (12/03/25)
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  • SCCM Desktop Engineer

    SAIC (Quantico, VA)
    …through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE team and ... Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational...degree. + Active Top-Secret clearance (with SCI eligibility). + IAT- II Certification (ie, CCNA Security, CySA+, Security + CE,… more
    SAIC (11/21/25)
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  • Tier I Customer Support…

    Koniag Government Services (Chantilly, VA)
    …and resolutions in the ticketing system. + Escalate complex issues to appropriate Tier II or Tier III support teams when necessary. + Follow up with ... LLC** , a Koniag Government Services company, is seeking Tier I Customer Support Representatives to ...center or help desk environment. + Experience with remote desktop support tools. + Familiarity with CRM… more
    Koniag Government Services (01/13/26)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or mainframe ... known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams,...+ 3+ years relevant experience + DoD IAT Level II Certification is required. + DoD Secret Clearance is… more
    Chenega Corporation (01/10/26)
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  • Systems Administrator II Generalist Sr…

    V2X (Springfield, VA)
    …Linux distributions as well. + The Senior Systems Administrator II shall support the mid-level internal escalation tier (s) for the Server O&M team providing ... obtain and maintain a Counterintelligence (CI) Polygraph. The Senior Systems Administrator II shall support the Information Technology (IT) Operations and… more
    V2X (11/15/25)
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  • Computer Support Specialist II

    ASM Research, An Accenture Federal Services Company (Suffolk, VA)
    The Service Desk ( Tier II ) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch ... executive staff, across on-site and occasional off-site environments. + Deliver deskside ( Tier II ) support for troubleshooting, repair, deployment, and… more
    ASM Research, An Accenture Federal Services Company (12/13/25)
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  • Integration Service Delivery Manager

    ManTech (Herndon, VA)
    …network infrastructure, including domestic data centers and overseas posts. + Manage the " Tier II " and " Tier III" support for Oracle (11g or higher) and ... seamless service delivery. + Oversee the Service Desk and Desktop Support functions, ensuring efficient processing of...or similar 24x7 monitoring function. + Demonstrated experience managing " Tier II " support for diverse… more
    ManTech (12/31/25)
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  • Dedicated Support Technician

    ManTech (Mclean, VA)
    …administration. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for ... **MANTECH** seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office. + Perform remote desktop triage and system repair using remote tools. +… more
    ManTech (01/06/26)
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  • VDI Engineer - TS/SCI

    General Dynamics Information Technology (Sterling, VA)
    …Desktops) + Operating and executing scripting skills in PowerShell or Python + Providing Tier 3 and above support as needed (troubleshooting, problem resolution ... infrastructure needs. Our work depends on a VDI Engineer joining our team to support Government activities in Sterling, VA or Annapolis Junction, MD. At GDIT, we… more
    General Dynamics Information Technology (11/26/25)
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