- SAIC (Albuquerque, NM)
- **Description** We are currently seeking a motivated, career and customer service-oriented Sr. Tier II Help Desk Analyst to begin an exciting and ... challenging career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software… more
- PingWind INC (Cuba, NM)
- Tier 2 - Help Desk ...- can start with SECRET clearance Certifications:8570 IAT Level II and Computing Environment eg MD-100, AZ-104 or higher Required ... Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk ...experience based on position level + 8570 IAT Level II and Computing Environment eg MD-100 or higher? Preferred… more
- Chenega Corporation (Albuquerque, NM)
- …+ Follow industry standards and best practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the ... backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- TekSynap (Albuquerque, NM)
- …related to their IT equipment or other needs. + Creates, updates and closes out help desk tickets - Familiarity with Remedy ticketing system is preferred + Works ... with other Tier 1 and Tier II ...promotions, compensation, benefits, and termination of employment. **Job Locations** _US-NM-Albuquerque_ **ID** _2025-7448_ **Category** _Technical Support/ Help Desk_ **Type** _Regular… more
- Chenega Corporation (Albuquerque, NM)
- …monitor all server backups. + Restore files and directories in response to user help desk requests and requests. + Provide technical assistance in enterprise ... backup and recovery of systems, patching of systems, providing Tier II /III support to lower tiers, performance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- TekSynap (Albuquerque, NM)
- …and resolve hardware, software, and network-related problems. + Create, update, and close help desk tickets in accordance with defined processes. + Support ... multi-function devices (MFDs), and peripheral equipment. + Collaborate with Tier 2/3 support and other technical teams to escalate...or ability to acquire one + DoD 8570 IAT II certification required + 2+ years in a technical… more
- Lincoln Financial (Santa Fe, NM)
- …documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more