• System Administrator 1

    M. C. Dean (Austin, TX)
    …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. Main responsibilities include but are not limited ... Utilize technology-based problem tracking system (ie, ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket… more
    M. C. Dean (09/08/25)
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  • 311 Customer Service Representative III

    The City of Houston (Houston, TX)
    …pounds. This is an Administration & Regulatory Affairs (ARA) position at the Tier II Level. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENT: Requires a high school ... and resolving billing inquiries. This role may also perform lead or workforce management duties and is responsible for...including escalated calls from Customer Service Representatives I and II (English and Spanish Helpdesk ). + Monitors… more
    The City of Houston (09/09/25)
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