- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …control processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, ... supporting critical missions and operations. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Link Solutions Inc (Adelphi, MD)
- …Responsible for quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, ... helping protect our national security. Job Responsibilities: + Oversee Tier I and Tier II ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- SAIC (Adelphi, MD)
- …control processes, service improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...the Army Research Laboratory in Adelphi, MD. + Oversee Tier I and Tier II … more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- Link Solutions Inc (Adelphi, MD)
- …+ Five (5+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- SAIC (Aberdeen, MD)
- **Description** SAIC is seeking a ** Service Desk Technician** to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and ... and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will serve as...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …least five (5) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Link Solutions Inc (Adelphi, MD)
- …with two (2+) years of relevant experience working in an IT or Service Desk environment. + IAT Level II Certification equivalent or higher per DoD 8570/DoD ... for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Technician** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program and ... and cutting edge R&D for the US Army. The Service Desk Technician (Associate-Level) will serve as...team, interacting directly with users and stakeholders to resolve Tier I and Tier II … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …escalate complex issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to prioritize and coordinate resolution efforts. + ... Service Desk Incident Manager Clearance Required:...2 years of experience * Certifications (Required): + IAT II certification - CompTIA (Network+, Security+, or equivalent) +… more