- Mass Markets (AR)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS ... partner in the industry. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Fujifilm (Little Rock, AR)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II ) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to... across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable… more
- SolomonEdwards (Little Rock, AR)
- Project Analyst II and Senior Program Analyst (Consulting) Remote - USA,USA About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional ... firm offering financial, operational, and technology consulting and operations support . We work with some of the world's most...SolomonEdwards Position Summary: We are seeking a Project Analyst II and a Senior Program Analyst (Consulting) to join… more
- Ryder System (Little Rock, AR)
- …._ **Job Description** : **Summary** The Employee Services Representative II is responsible for second level triage of transferred calls ... from Tier 1 OR be the first point of contact...collective bargaining agreements, HR knowledge administration, or on-site HR support ). Operating in a fast-paced environment, illustrating confidence in… more
- Lumen (Little Rock, AR)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... shape the future. **The Role** The Customer Success Advocate II is a customer-facing role that ensures our small...Service Improvement Plans) * Partner with sales, delivery & support to ensure successful deployment of solutions and services… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... an enterprise environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls,...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge… more
- Everon (North Little Rock, AR)
- …proctor, coach, and teach others. + Provides reliable, high quality customer support . + Provides customer instruction on system operation and functionality. + ... and tools). + Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. + Ensures the progress… more
- Lumen (Little Rock, AR)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified approach to customer success. * Performance… more
- Meta (Little Rock, AR)
- …Create materials management-focused executive dashboards and KPI metrics for operations all-hands meetings ( Tier I and Tier II metrics). 13. Determine ... web page. **Required Skills:** Infrastructure Materials Manager Responsibilities: 1. Support Materials Management team in determining optimal supply chain execution… more
- Lincoln Financial (Little Rock, AR)
- …documenting all work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow ... perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer… more