- Methodist Health System (Dallas, TX)
- …process + Provide alternate solutions and recommendations for complex business issues + Provide Tier II Support via internal ticketing tool. + Identify and ... Provide alternate solutions and recommendations for complex business issues + Provide Tier II Support via internal ticketing tool. + Identify and prioritize… more
- Citigroup (Irving, TX)
- …incident technical details into ServiceNow ticketing system + Escalate issues to SME/WFC and/or Tier II support if unable to resolve through initial triage ... on automation enhancements and workflow optimization opportunities. **Responsibilities:** + Provide Tier I technical support for Citi's global technology… more
- Citigroup (Irving, TX)
- …and update incident technical details into ServiceNow ticketing system. + Escalate issues to Tier II support if unable to resolve through initial ... upper management, and other stakeholders when required. + Provide Tier I Technical Support for Citi's global...when required. + Provide Tier I Technical Support for Citi's global technology infrastructure. + Resolve simple,… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS ... are looking for customer care representatives who enjoys tech support in support of an internet service...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Langan Engineering, Environmental, Surveying and Landscape… (Houston, TX)
- …media, including air, wastewater, stormwater, waste, spill prevention and storage tanks, EPCRA ( Tier II , TRI); + Support air projects, focusing on ... and regulatory reports, preparation of permit applications, and on-site inspections and support . In this role, you will have the opportunity to partner… more
- Fujifilm (Austin, TX)
- **Position Overview** The Technical Support Engineer, MI - II ( Tier II ) handles remote technical support across our product lines for HCUS customers. ... of the position is to be versed in primary support across our Synapse products, and the ability to... across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable… more
- EPS Corporation (Randolph Air Force Base, TX)
- …School Career Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem resolution ... Video Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and… more
- EPS Corporation (Randolph Air Force Base, TX)
- …School Career Level Experienced (Non-Manager) Category Information Technology Job Description Provide Tier I/ II desktop client support for problem resolution ... Video Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/ II service delivery. Operate the service desk and… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **U.S.… more
- L3Harris (San Antonio, TX)
- …Service Interruptions (ASIs) + Update troubleshooting Guide from lessons learned. + Provide Tier I/ II engineering support to subscriber aircraft on live ... + Serve as an ISSO for the two Operation Centers + Provide Network Support services for a Department of Defense (DoD) Senior Leader Network, exercising discretion… more