- TekSynap (Radford, VA)
- …Practitioner (SSCP) + Cloud Computing Environment Certification. **Clearance** + Secret - IT- II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation. ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Support the ALTESS commercial cloud services infrastructure in both public and private cloud… more
- General Dynamics Information Technology (Springfield, VA)
- …and participate in on-call rotation for after-hours support .** **Responsibilities:** + Provides Tier II support of IT infrastructure systems and custom ... be on an engineering team that provides IT Systems Administration support to global real-time operational activities. Critical thinking and troubleshooting skills… more
- Amentum (Springfield, VA)
- …years' experience in: + Supporting a call center/case management environment providing Tier II or Tier III support to address issues escalated from lower ... **Case Management Support Analyst I** Amentum is a leading provider...critical missions by providing global logistics and stability operations, technical services and national security solutions to customers around… more
- SAIC (Suffolk, VA)
- …is contingent on funding in_ _Aug/Sept_ _2025._ **Specific duties include:** + Provide Tier 2 level engineering operations support to quickly identify, triage, ... the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service...root causes to implement effective resolutions or escalate to Tier 3 support as required + Utilize… more
- SAIC (Suffolk, VA)
- …is contingent on funding in_ _Aug/Sept_ _2025._ **Specific duties include:** + Provide Tier 1 level engineering operations support to quickly identify, triage, ... the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service...root causes to implement effective resolutions or escalate to Tier 2/ Tier 3 support as… more
- Oxford Global Resources (Pearisburg, VA)
- …electrical schematics, and drawings + Knowledge of electro-mechanical systems + Familiar with Tier I and/or Tier II automotive supplier specifications + ... and processes + Participate in teams and cross-functional groups + Provides technical assistance and support to manufacturing operations + Analyze product… more
- William C Brown Inc (Springfield, VA)
- …of existing network and/or security hardware and software in use to provide third- tier technical and administrative support , and provide complex internal ... WCBinc is looking for a Network Engineer to provide support for LAN/WAN by developing network support ...the network and/or security infrastructure. + Acts as the technical interface with vendors and other external stakeholders and… more
- General Dynamics Information Technology (Norfolk, VA)
- …software and Operational Medical applications for the NIWC Defense Health Readiness Engineering Support II program. GDIT is your place to make meaningful ... as a Team Lead to provide oversight, guidance, and technical expertise for the engineering and integration support...and provide leadership in the analysis and resolution of tier 2 and 3 trouble calls + Provide leadership… more
- TekSynap (Arlington, VA)
- …up-to-date documentation and user resources. + Oversee the Tier I Call Center, Tier II Deskside and Remote Support , and other optional task areas ... incident management, service requests, and problem resolution with internal and external support teams. + Monitor service desk metrics, including average speed to… more
- CACI International (Sterling, VA)
- …across portfolio of systems + Champion special projects and technical upgrades + Monitor Tier 2 and 3 support ticket queues to promote rapid response by all ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II .I (ITI2.1) team in Northern Virginia! Join this passionate...As a member of the ITI2.1 Team, you will support the men and women charged with safeguarding the… more