• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Topeka, KS)
    …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... **General Summary** Provides remote Tier 1 technical end user support to an...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Service Desk Analyst - SME (Team…

    GovCIO (Topeka, KS)
    …to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to establish relationships, prepare ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve… more
    GovCIO (09/20/25)
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  • Technical Support Specialist Tier II-…

    Panasonic North America (Leawood, KS)
    …team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus ... day-to-day operations. We are known for our top-notch customer service , and our agents play a significant role in...Center Agents** are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and… more
    Panasonic North America (08/29/25)
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