- Leidos (Norfolk, VA)
- …users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's ... or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by fulfilling individual… more
- Leidos (Norfolk, VA)
- …problems independently or collaborate with team mates to resolve issues. Escalates to next tier technical support as necessary. + Supports users by ... work in our Norfolk, VA office. This team provides Tier I technical software, hardware and network...and guiding users through step-by-step solutions or may provide technical support issues for end-users of the… more
- CACI International (Sterling, VA)
- …CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, ... * * **The Opportunity:** CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT networks. This… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …support of shift left troubleshooting at Tier 1. + . Provide second-level technical support for escalated incidents and service requests from Tier 1 ... discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help...that cannot be resolved by Tier 1 support . This role requires strong technical expertise,… more
- TekSynap (Dahlgren, VA)
- …(DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier II/III technical support to end-users across NSWCDD, ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical … more
- Mass Markets (VA)
- …Preferred (Not Required) + One (1) year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION DETAILS ... success of a globally expanding, industry-leading organization. This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and… more
- Clark Construction Group, LLC (Mclean, VA)
- …This is an onsite role in our McLean, VA office. **Key Responsibilities** + Provide Tier 1 technical support for internal employees across the business via ... Support Analyst to serve as the primary technical support contact for our diverse suite...maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support ; troubleshooting common user… more
- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior engineers ... + ** Technical Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system… more
- BOOZ, ALLEN & HAMILTON, INC. (Stafford, VA)
- …Excel, and Outlook + Secret clearance + Bachelor's degree and 1+ years of experience with Tier I technical support , or 5+ years of experience with Tier ... Repair Technician, Senior The Opportunity: As a Technical Support Engineer, you will be a member of a technically versatile team of engineers, analysts, and… more
- CACI International (Sterling, VA)
- …CAN/LAN network architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for CAN/LAN infrastructure, ... solutions. **Responsibilities:** + Oversee the CAN/LAN engineering team providing advanced technical support for complex CAN/LAN network issues while aligning… more