- Leidos (Springfield, VA)
- … Activity. + Forecast, Schedule, and Work Loading within an Intelligence Maintenance Support Activity. + Experience in leading small technical teams for ... Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR). + Support national cryptologic systems supporting SIGINT, FISINT, GEOINT, HUMINT,… more
- SMX (Fort Belvoir, VA)
- …management support + Process all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting end users + Route ... tickets to the appropriate sustainment teams for Tier 2/3 support + Perform data-driven analysis...$127,500-$204,100 USD At SMX(R), we are a team of technical and domain experts dedicated to enabling your mission.… more
- Virtual Service Operations (Lorton, VA)
- …equivalent experience). + 3+ years of experience in a network operations or technical support role. + Understanding of networking concepts, including TCP/IP, ... network environment. Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support . + Perform advanced troubleshooting for routers,… more
- CACI International (Springfield, VA)
- …prioritize incidents. - Support in times of high call volume, first-level technical support in a 24x7 world-class service center, responding to inbound ... supporting a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems;...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. More… more
- Leidos (Springfield, VA)
- …processes and network modernization efforts. + Provide technical guidance and mentorship to Tier 1 and Tier 2 support staff; contribute to internal ... with federal and DoD standards. Leads troubleshooting and resolution of Tier 3-level network incidents, escalations, and outages **Primary Responsibilities** : +… more
- Coinbase (Richmond, VA)
- …stability and performance of critical support systems. While also serving as a technical escalation point for the Tier 1 Service Desk, your contributions to ... the ITSM ecosystem are crucial for our global support operations. This is a hands-on technical ...responsibility with international peers. * *Serve as a primary technical escalation point* for the Tier 1… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2) Position + Must be a US citizen… more
- NANA Regional Corporation (Alexandria, VA)
- …is preferred. + Minimum two years hands-on experience in a PC/network helpdesk or technical support environment. + Knowledge of technical security systems ... database tracking tool. + Coordinate and analysis of operations support weekly action reports. + Compile, assess and distribute...with engineering teams to resolve issues proactively. + Conduct Tier I/ Tier II technical diagnostics… more
- GovCIO (Richmond, VA)
- **Overview** GovCIO is currently hiring for MULTIPLE **Database Administrator(s)** to support our customer, USPS' Network and Compute Technology (NCT) group. The NCT ... is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal network… more
- Leidos (Fort Belvoir, VA)
- …and clearly communicate technical information to both technical and non- technical personnel * Provide support for the dispatch system and hardware ... **Description** Leidos is seeking a **Systems Administration Lead to support the DTRA I3TS program** . The ideal candidate...personnel and their operational and project-related workloads. * Provide Tier 2 and Tier 3 problem identification,… more