- General Dynamics Information Technology (Fort Belvoir, VA)
- …in a dynamic and mission-focused environment. In this role, you'll **provide Tier II support and systems administration** across multiple large-scale ... other teams to enhance the end-user experience. + Provide Tier II support and resolution for incident...Bachelor's degree in Computer Science, Engineering, or a related technical field, OR equivalent combination of education and experience… more
- General Dynamics Information Technology (Mclean, VA)
- …a proactive and customer-focused IT Operations Manager to oversee our frontline IT support team. This role combines technical expertise with leadership, ensuring ... exceptional customer service. **Key Responsibilities:** Lead, coach, and mentor Tier 1 and Tier 2 teams, fostering...Serve as the escalation point for complex or high-impact support issues. + Monitor ticket queues, ensuring SLA adherence… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** System Administration, Technical Support ,Troubleshooting **Certifications:** Security+, CE - ... that are monitored in the help desk and the Tier level responsibilities for the systems. + Provide IT...6 AM **WHAT YOU'LL NEED TO SUCCEED:** * Education: Technical Training, Certification(s) or Degree * Required Experience: with… more
- ManTech (Reston, VA)
- …including all system and network infrastructure and peripherals + Training in-country technical support personnel to perform Tier 0-1 troubleshooting ... travel worldwide to deploy, configure, upgrade, troubleshoot, and maintain systems, train technical support personnel to perform maintenance on those systems,… more
- ManTech (Reston, VA)
- …personnel on integration issues to maximize system performance + Training in-country technical support personnel to perform Tier 0-1 troubleshooting ... travel worldwide to deploy, configure, upgrade, troubleshoot, and maintain systems, train technical support personnel to perform maintenance on those systems,… more
- Parsons Corporation (Centreville, VA)
- …+ Ability to ensure a smooth transfer of the customer to the appropriate technical support group; in instances where an issue cannot be resolved satisfactorily ... worldwide mission** ! **What You'll Be Doing:** + Adjudicating tier 1 level inquiries and have the authority to...dispersed areas with diverse backgrounds + Provide detailed product support covering technical aspects, operational guidance, and… more
- Arena Technical Resources, LLC (Langley, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... including Web servers, network attached storage devices, and stored data in support of business processing requirements. Job Duties: * Systems administration of… more
- Global Resource Solutions (Arlington, VA)
- …and advisory council meetings + Strong background in Patch/Configuration management, DevOps, and tier 3 support Assist team to design, integrate, and implement ... (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access… more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Job Family:** Systems Engineering **Skills:** Directory Services,System Administration, Technical Support **Certifications:** Security+ CE - CompTIA ... provides recommendations to ensure optimum performance and continuity of critical systems. + Provides tier 3 support as needed. + Daily Server and ETL job Checks… more
- CACI International (Chantilly, VA)
- …SITE III CIO Information Services (CIS) contract. Responsibilities: + Provide Tier 2 operational support , including incident analysis, troubleshooting, break/fix ... an experienced, innovative, and motivated **IT Systems** **Specialist** to support the mission objectives and needs of the customer,...tasks, and hands-on technical labor. + Analyze system architectures, operational requirements, and… more