- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk Support ... at Tier 2 will be forwarded to Tier 3 support for assistance and resolution....in accordance with employee checkout procedures. + Perform deeper technical troubleshooting and issue resolution, escalating unresolved matters to… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …task assignments, providing technical guidance, escalating complex issues to higher- tier support , and maintaining operational efficiency. Operating in a 24/7 ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The NOC Tier 1 Shift Lead is… more
- CACI International (Chantilly, VA)
- …routine maintenance tasks, backups, and system health checks following DISA STIGs + Provide tier 2/3 technical support for voice and unified communications ... accurate documentation of system configurations and changes per DoD requirements + Support dial plan management and call routing configurations + Coordinate with… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- Oracle (Richmond, VA)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and supporting the ... facilities management roles, with significant leadership responsibility. + Deep technical knowledge of MEP systems and infrastructure maintenance, including… more
- BAE Systems (Herndon, VA)
- …operation and maintenance support of a Citrix environment. It includes: + Providing tier 4 technical support + Responsible for monitoring ticket queue ... transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security… more
- System One (Springfield, VA)
- …of existing network and/or security hardware and software in use to provide third- tier technical and administrative support and provide complex internal ... $150,000 depending on experience Security Clearance: TS/SCI Network Engineer to provide support for LAN/WAN by developing network support processes, procedures… more
- William C Brown Inc (Springfield, VA)
- …of existing network and/or security hardware and software in use to provide third- tier technical and administrative support , and provide complex internal ... WCBinc is looking for a Network Engineer to provide support for LAN/WAN by developing network support ...the network and/or security infrastructure. + Acts as the technical interface with vendors and other external stakeholders and… more
- Choisys Technology (VA)
- …Description The Tier 2 Service Desk Technician provides advanced technical support for US Customs and Border Protection (CBP) end ... software, and network issues that cannot be resolved at Tier 1. This role requires strong technical ...Tier 1 staff, and backend engineering teams. The Tier 2 technician may support onsite deskside… more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...and resolutions to stakeholders. + Identify, research, and resolve technical problems; respond to support requests via… more