- Spectrum Comm Inc (Falls Church, VA)
- …for both classified and unclassified devices. Support & Troubleshooting + Provide Tier 2-3 technical support for mobile device issues, including hardware ... deployment, and operating system updates through the MDM platform. + Support integration with Apple Business Manager (ABM) and Android Enterprise. Security… more
- William C Brown Inc (Springfield, VA)
- …of existing network and/or security hardware and software in use to provide third- tier technical and administrative support , and provide complex internal ... WCBinc is looking for a Network Engineer to provide support for LAN/WAN by developing network support ...the network and/or security infrastructure. + Acts as the technical interface with vendors and other external stakeholders and… more
- Canon USA & Affiliates (Chesapeake, VA)
- …Patience and empathy when supporting customers - Experience in customer service or technical support roles - Knowledge of computer hardware, software, and ... products-helping people capture life's most important moments. As a Tier 2 Camera Pro Support Rep, you'll...and CPS (Canon Professional Services) members. You'll use your technical skills, product knowledge, and commitment to customer care… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …and connectivity issues, using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, ... **Overview** FIELD SERVICE REPRESENTATIVE / SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Field Service Representatives / Service Desk Specialists to… more
- CACI International (Springfield, VA)
- …skills and a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and ... role, you will serve as an escalation point for Tier 1 support and be responsible for...users, including account setup and access controls. * Document technical issues, solutions, and processes in ticketing systems and… more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... & Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon… more
- Red River (Chantilly, VA)
- …for working on a team at the Service Desk. This position will handle technical support requests directly from customers as well as escalation from other ... tier alignment + Provide after hours on call support as required + Other business duties as assigned...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Capital One (Richmond, VA)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... Manager, Retail Bank Tier 2 Operations (Hybrid) Are you a dynamic,...projects by providing strategic direction and project management + ** Technical and Strategic:** While you may not be a… more
- General Dynamics Information Technology (Quantico, VA)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk **Certifications:** Security+, CE ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...up-to-date + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** ACNT Tier II Trainer (SCSTC-2025-22889): A Navy Aegis ACNT Tier II Trainer to train fleet sailors at Aegis Readiness and Training Center (ATRC), ... Develops, tests, maintains and delivers training programs and related materials in support of Surface Combat Systems Training Command ATRC training objectives. +… more