- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and ... of customer Service Level requirement. + Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- CACI International (Herndon, VA)
- …+ Knowledge of TCIP/IP routing and use of secure scripts. + Experience providing Tier 3 Support to technical systems. + Experience configuring, installing ... clearance. **Responsibilities:** + Field Engineers must maintain a strong awareness of technical equipment; be able to apply the Sponsor's project management model… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …in some technical capacity. * Provide various levels of 1st, 2nd and 3rd tier support * Present technical solutions and ideas to Engineering and ... your recommendations to other storage professionals * Translating requirements into technical and systems specifications, configurations * Providing technical … more
- Nightwing (Sterling, VA)
- …NetApp.** **Knowledge of TCIP/IP routing and use of secure scripts.** **Experience providing Tier 3 Support to technical systems.** **Network experience ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- … documentation including configurations, patch logs, and incident response records. + Provide Tier 2/3 support for technical issues across NETOPS-managed ... integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and… more
- TEKsystems (Fort Belvoir, VA)
- …Jira/Jenkins and Ansible Automation Platform. * Provide advice, technical consultation, and Tier 3/ Tier 4 support guidance by analyzing and resolving ... Description TEKsystems is seeking a Sr. Systems Engineer to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program… more
- Leidos (Fort Belvoir, VA)
- …consisting of Linux and Windows Servers. + Provide advice, technical consultation, and Tier 3/ Tier 4 support guidance by analyzing and resolving problems ... **Description** Leidos is seeking a **Sr. Systems Engineer** to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program… more
- TEKsystems (Fort Belvoir, VA)
- …consisting of Linux and Windows Servers. * Provide advice, technical consultation, and Tier 3/ Tier 4 support guidance by analyzing and resolving problems ... Description Seeking a SME Systems Engineer to support large-scale migration and operations on a large,...systems and servers. This role requires an individual with technical expertise deploying administering the full lifecycle of Linux… more
- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... in high pressure situations). **Your Impact** + Offer advanced-level technical assistance to our top- tier customers, ensuring...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more