- Oracle (Reston, VA)
- …CA Oracle Cloud Infrastructure (OCI) delivers mission-critical applications for top tier enterprises around the world. Our cloud offers unmatched hyperscale, ... and multi cloud, edge computing, and more. In the Technical Strategy and Oversight (TSO) organization, our mission is...Strategy and Oversight (TSO) organization, our mission is to support customer choice, transparency, and value when it comes… more
- CACI International (Norfolk, VA)
- …mechanical assistance (dollies) for shipping. Secondary responsibility for Tier 1 and Tier 2 Navy Medicine Online (NMO) Fleet Support * Providing Tier ... Logistics support of C4ISR requirements. * Three (3) years of technical experience in support of information assurance/network protection or virtualization… more
- Chenega Corporation (Fort Belvoir, VA)
- … Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in ... to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- ICF (Reston, VA)
- …platform issues involving security, automation, workflows, and integrations. + Provide Tier 2/ Tier 3 support for escalated technical cases. + Collaborate ... a Salesforce Administrator** The Senior Salesforce Administrator is a key technical contributor responsible for ensuring the stability, scalability, and efficiency… more
- BAE Systems (Herndon, VA)
- … Support Processes (SSP): Experience with A&A and SSP processes, including documentation + Technical Support : Experience in Tier 3 and 4 support ... will support a team engaged in providing engineering and technical support in a mission-critical Windowns based environment to users world-wide. The… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …perform root cause analysis, escalate technical issues appropriately, and deliver Tier 2/3 support + Strong written and verbal communication skills, ... systems + Support system configurations in compliance with DoD Security Technical Implementation Guides (STIGs) + Create and update automation scripts to enhance… more
- GovCIO (Alexandria, VA)
- …act as a primary escalation point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands ... and core enterprise systems that cannot be resolved by Tier 1 staff. + Lead advanced troubleshooting efforts for...and provide expert coaching to junior members of the support team, acting as a technical leader… more
- General Dynamics Information Technology (Vienna, VA)
- …None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows, Technical Support **Experience:** 5 + years of related ... licenses have been identified for procure replacement. + Provide Tier 1 and Tier 2 support...clearly and accurately explain rules, procedures, and highly complex technical information both orally and written. + Experience with… more
- Leidos (Reston, VA)
- …installation, configuration, and troubleshooting. * Dell Hardware installation, configuration, and troubleshooting. * Tier 2 Help Desk support with some Tier ... The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This… more
- TekSynap (Ashburn, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation as ... contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of...first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses.… more